Mya Jones
Sugar Land
Summary
Dynamic and trustworthy professional with a strong work ethic, experienced in customer service. Proven ability to enhance guest engagement and resolve complaints effectively. Skilled in time management and payment processing, consistently delivering exceptional service while maintaining high standards. Committed to fostering positive relationships with clients and colleagues alike.
Overview
7
7
years of professional experience
Work History
House Sitter
Self-employed
03.2023 - 07.2025
- Provided reliable house sitting services, ensuring safety and security of clients' homes.
- Managed routine maintenance tasks, including watering plants and collecting mail.
- Developed strong relationships with clients through effective communication and personalized service.
- Cared for pets, including dog walking, feeding, and cleaning up after them.
Babysitter
Self-employed
07.2018 - 07.2025
- Provided attentive childcare, ensuring safety and comfort for children in various age groups.
- Developed engaging educational activities to promote learning and social skills among children.
- Coordinated daily schedules, including meals, nap times, and recreational activities for optimal routine.
- Communicated effectively with parents regarding child development and daily progress reports.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
Server
Texas Roadhouse
10.2024 - 06.2025
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Developed knowledge of menu items to effectively communicate specials and make recommendations.
- Adapted quickly to changing priorities during peak hours, ensuring efficient service flow.
- Processed payments accurately using point-of-sale system to facilitate smooth transactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Restaurant Hostess
Southside Grill
05.2021 - 05.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements during peak hours.
- Assisted in training new host staff on customer service standards and procedures.
- Collaborated with kitchen and waitstaff to coordinate timely service delivery.
- Handled guest inquiries and complaints efficiently, enhancing overall dining experience.
- Developed strategies to improve table turnover rates without compromising service quality.
- Monitored dining area for cleanliness and organization, maintaining restaurant standards.
Education
High School Diploma -
Saint James High School
Murrells Inlet, SC05-2024
Skills
- Client communication
- Customer service
- Complaint resolution
- Team collaboration
- Time management
- Payment processing
- Cleanliness standards
- Guest engagement
- Problem-solving
- Punctuality
- Trustworthiness
- Strong work ethic
- Excellent communication
Accomplishments
- Selected as student's choice to speak at high school graduation ceremony
- Received certificate from international language school in Costa Rica
- Volunteered as a leader in church youth camps since 2022
Leadership award in 2016 from Rotary Internantional
I organized and executed a school-wide shoe box drive for OCC (Operation Christmas Child) in 4th and 5th grade, collecting over 600 christmas gifts for less fortunate children in Africa. 2 of my teachers nominated me for the leadership award in both 2016 and 2018. I received the award in 2016 and attended the ceremony again in 2018 as an honorable mention.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Texas Roadhouse
10.2024 - 06.2025
House Sitter
Self-employed
03.2023 - 07.2025
Restaurant Hostess
Southside Grill
05.2021 - 05.2023
Babysitter
Self-employed
07.2018 - 07.2025
High School Diploma -
Saint James High School