Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Mya Kelley Retired SGT

Fort Bragg,NC

Summary

Results-driven professional with extensive experience at U.S. Army Active Duty, excelling in document management and calendar coordination. Proven ability to enhance operational efficiency and customer satisfaction through meticulous data entry and effective communication. Adept at maintaining databases and generating reports, ensuring accuracy and confidentiality in all tasks.

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Company Clerk

U.S. Army Active Duty
09.2022 - 11.2024
  • Opened and routed incoming mail and gathered outgoing mail.
  • Assisted office staff with wide array of tasks and projects.
  • Corrected and revised Excel spreadsheets, tables, charts and graphs.
  • Maintained office supplies and equipment, handled ordering and scheduled maintenance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Created and maintained detailed records of all office activities.
  • Edited documents to keep company materials free of grammar errors.
  • Edited and proofread documents for accuracy and completeness.
  • Supported staff on special assignments and ad hoc projects.
  • Input data into spreadsheets and databases.
  • Coordinated and scheduled meetings and appointments.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Assisted with onboarding of new employees.

Power Generator Mechanic

U.S. Army Active Duty
09.2019 - 09.2022
  • Carried out inspections on over 50 small and large capacity generators weekly.
  • Observed equipment in operation, system activities and control readouts on continuous basis.
  • Trained personnel on operation and maintenance of power plant equipment.
  • Responded immediately to emergency situations and implemented proper procedures to minimize impacts.
  • Monitored control panel data to ensure plant operations were within parameters.
  • Examined and adjusted valves, pumps and other equipment to verify proper functioning.
  • Diagnosed and resolved operational issues affecting power plant equipment function or performance.
  • Documented daily activities in internal system and submitted timely shift reports.
  • Tested samples of oil, water and electrolytes to assess conformance with strict operating tolerances.
  • Monitored operations to spot and report on issues for quick resolution.
  • Aligned boiler pressure and steam system operations with optimal levels.
  • Promoted interdepartmental communication with employees, increasing speedy issue resolution.
  • Examined and adjusted valves, pumps and other equipment to ensure proper functioning.
  • Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
  • Installed and maintained generator sets and equipment.
  • Completed daily inspections and tests on plant equipment and documented findings.

Packaging Handler

AJM Packaging
01.2019 - 09.2019
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Assembled packages according to meet specific customer requirements.
  • Loaded and unloaded products onto and off delivery trucks to support seamless operations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Verified packages met safety and security standards to reduce damage or errors in transit.
  • Followed safety protocols to prevent accidents and injuries.
  • Followed packing processes to increase speed and accuracy.
  • Monitored packaging machinery to make needed adjustments.
  • Inspected items for defects and damage.
  • Cleaned and maintained production area and equipment.
  • Sealed containers and packages with glue, tape or other materials.
  • Counted items to verify accuracy of orders.
  • Sorted and stacked finished items.
  • Placed items into bags, boxes or other containers.
  • Assembled boxes, cartons and containers to package items.
  • Labeled containers, container tags or products.
  • Re-packaged damaged or incorrectly packaged items.

Cashier

Arbys Resturant
06.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Associate of Applied Science - General Studies

Fayetteville Technical Community College
Fayetteville, NC
05-2026

High School Diploma -

Southgate Anderson High School
Southgate, MI
06-2018

Skills

  • Calendar management
  • Report generation
  • Maintaining databases
  • Meeting coordination
  • Document management
  • Spreadsheet creation
  • Travel arrangements
  • Data entry proficiency
  • Microsoft office expertise
  • Bookkeeping
  • Spreadsheet development
  • Records retrieval
  • Operations support
  • Confidentiality
  • Customer satisfaction
  • Administrative support
  • Telephone etiquette

Awards

June 2020- Parachutist badge

August 2020- Army Achievement Medal

May 2023- Army Commendation Medal 


Timeline

Company Clerk

U.S. Army Active Duty
09.2022 - 11.2024

Power Generator Mechanic

U.S. Army Active Duty
09.2019 - 09.2022

Packaging Handler

AJM Packaging
01.2019 - 09.2019

Cashier

Arbys Resturant
06.2018 - 12.2018

Associate of Applied Science - General Studies

Fayetteville Technical Community College

High School Diploma -

Southgate Anderson High School

Similar Profiles

CREATE PROFILE
Mya Kelley Retired SGT