Mya Kennedy
Jackson,MS
Summary
Proven leader and innovative problem-solver, excelled at Hinds County Tax Collector by streamlining document management, enhancing team success, and maintaining high customer satisfaction. Expert in Microsoft Office Suite and adept at fostering strong client relationships. Achieved recognition for outstanding performance and commitment, demonstrating exceptional multitasking, organization, and interpersonal skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Summer Intern
Hinds County Tax Collector
06.2022 - Current
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program.
- Answered phones, provided information and took messages.
- Opened, sorted and distributed incoming mail and packages.
- Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
- Implemented new organizational systems that streamlined document management processes within the department.
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
STEM Student Mentor
Science Technology Innovative Center
08.2023 - 07.2024
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
- Improved student satisfaction by providing personalized academic support and guidance.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Assisted in the development of effective study habits, leading to increased test scores and higher grades.
- Served as a trusted advisor for first-year students transitioning into college life, aiding in acclimation processes and reducing dropout rates.
- Promoted a positive college experience by connecting students to campus resources such as tutoring services, career centers, or counseling services.
- Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
- Connected struggling students with appropriate accommodations or support services when necessary for optimal learning outcomes.
- Enhanced overall student performance through consistent monitoring of progress and tailored improvement strategies.
- Maintained detailed records of interactions with mentees allowing continuous improvement in mentoring techniques.
- Fostered a supportive learning environment by proactively addressing students'' concerns and challenges.
- Provided constructive feedback on assignments, helping students improve writing skills and critical thinking abilities.
- Developed academic action plans by evaluating students learning styles, deficiencies and goals.
- Contributed to the ongoing improvement of the mentorship program by providing feedback on mentoring strategies, resources, and overall outcomes.
- Implemented data-driven approaches to monitor student progress over time while adapting mentorship strategies accordingly.
- Developed individualized learning plans for students to address their unique needs and goals.
- Supported the planning of special events promoting camaraderie and networking opportunities within the mentorship program.
- Participated in ongoing professional development opportunities to stay current on best practices in student mentoring and advising.
- Actively participated in regular meetings with faculty members discussing individual student progress updates.
- Educated students and family members in available resources from social service programs.
Daycare Worker
Mary’s Little Lambs
06.2023 - 08.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Maintained child-friendly environment with access to outdoor activities.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
- Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
- Created and implemented diverse educational strategies to boost development.
- Promoted healthy habits among children through proper nutrition education and daily physical activity planning.
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
- Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
Flight Attendant
Defy Trampoline Park
06.2022 - 07.2022
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Education
Associates In Arts - Computer Science
Hinds Community College, Utica, MS
Utica, MS05.2024
Skills
- Research abilities
- Leadership Qualities
- Spreadsheet expertise
- File Management
- Recordkeeping abilities
- Project Support
- Recordkeeping skills
- Documentation abilities
- Administrative Support
- Sales experience
- Record preparation
- Documentation skills
- Mail Routing
- Business Analysis
- Teamwork and Collaboration
- Interpersonal and Social Skills
- Fast Learner
- Quick Learner
- Problem-Solving
- Multitasking and Organization
- Research
- Research and analysis
- Attention to Detail
- Team Collaboration
- Strong Academic Record
- Report Writing
- Data Evaluation
- Presentations
- Flexible Schedule
- Initiative
- Social Media
- Computer Skills
- Public Speaking
- Outstanding communication skills
- Microsoft Office Suite
- Data Management
- Creativity and Innovation
- Tech-Savvy
- Data Interpretation
- Complex Problem-Solving
- Creative and Resourceful
- Social media sites
- Administrative tasks
- Client Relationships
- Workflow Optimization
- Scheduling
- Job shadowing
- Social Media Posting
- Recordkeeping
- Records administration
Timeline
STEM Student Mentor
Science Technology Innovative Center
08.2023 - 07.2024
Daycare Worker
Mary’s Little Lambs
06.2023 - 08.2023
Summer Intern
Hinds County Tax Collector
06.2022 - Current
Flight Attendant
Defy Trampoline Park
06.2022 - 07.2022
Associates In Arts - Computer Science
Hinds Community College, Utica, MS