Summary
Overview
Work History
Education
Timeline
Generic

Mya Lund

Beloit,WI

Summary

Efficient In-Shop Employee known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, inventory management, and order processing that contribute to smooth shop operations. Excel in communication, teamwork, and adaptability, ensuring seamless interaction with both colleagues and customers. Maintain focus on quality and customer satisfaction in fast-paced environments.

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Efficient Restaurant Hostess known for high productivity and task completion. Possess specialized skills in customer service, reservation management, and dining area organization. Excel in communication, multitasking, and problem-solving to enhance guest experience and operational flow. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Overview

3
3
years of professional experience

Work History

In-Shop Employee

Jimmy John's
Beloit, WI
11.2022 - Current
  • Performed general maintenance tasks such as sweeping floors, cleaning windows, dusting shelves.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Built customer loyalty by providing friendly service and addressing customer concerns promptly.
  • Assisted in maintaining store cleanliness, organization, and visual displays.
  • Prepared orders for shipment or pickup by customers as needed.

Online Personal Shopper

Walmart
Beloit, WI
11.2023 - 02.2024
  • Processed refunds, returns and exchanges efficiently.
  • Developed strategies to increase sales and improve customer experience.
  • Analyzed consumer feedback data to understand customer needs better.
  • Identified opportunities for process improvement within the organization.
  • Assisted in selecting items according to customer preferences.
  • Greeted customers and provided excellent customer service.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.

Restaurant Hostess

The Rock Bar & Grill
Beloit, WI
06.2022 - 11.2022
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Greeted customers and escorted them to their tables.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Assisted with setting up banquet rooms for special events.

Receptionist

Cost Cutters
Beloit, WI
07.2021 - 03.2022
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

Memorial High School
Beloit, WI
06-2025

Timeline

Online Personal Shopper

Walmart
11.2023 - 02.2024

In-Shop Employee

Jimmy John's
11.2022 - Current

Restaurant Hostess

The Rock Bar & Grill
06.2022 - 11.2022

Receptionist

Cost Cutters
07.2021 - 03.2022

Memorial High School
Mya Lund