Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mya Martinez

Anaheim,CA

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I love to learn, grow and enjoy constructive criticism.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Admin

Dr. Phuong Thi Huynh
09.2022 - Current
  • Made contact with insurance representatives to receive benefit breakdown for patients.
  • Managed all bills in office to make sure they are paid on time.
  • Assisted patients in understanding their coverage limitations or non-covered services, promoting clarity and patient satisfaction during the billing process.
  • Trained new hires.
  • Placed new supply orders, managed inventory and restocked.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled and held interviews for potential new hires.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed part of Dr. Huynh’s personal bills.
  • Assisted in VERY LITTLE chair-side assistance with delivery of crowns.
  • Handled billing and insurance claims processing.
  • Sterilized dental tools.
  • Dressed up and dressed down treatment rooms.

Front Desk Agent

Merrystar Hotel
09.2021 - 10.2022
  • Greeted guests upon arrival, offered assistance, and answered questions.
  • Enforced policies and procedures to increase efficiency.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.

Dental Administrative Assistant

Teeth 4 Kids Children Dentistry
06.2022 - 08.2022
  • Secured sign-in sheets, had patients follow Covid-19 protocols.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed patient referrals to other medical specialists.
  • Verified new patient insurance and checked eligibility for existing patients with appointments.

Education

Certificate - Dental Assistant

Career Step
Online Currently Enrolled

High School Diploma -

Fairvalley High School
Covina, CA
06.2019

Skills

  • Organizing and Prioritizing Work
  • Customer Service
  • Attention to Detail
  • Multitasking

Certification

- California Dental Practice Act


Will obtain on 3/8/24

- Infection Control

- BLS

Languages

English

Timeline

Dental Admin

Dr. Phuong Thi Huynh
09.2022 - Current

Dental Administrative Assistant

Teeth 4 Kids Children Dentistry
06.2022 - 08.2022

Front Desk Agent

Merrystar Hotel
09.2021 - 10.2022

Certificate - Dental Assistant

Career Step

High School Diploma -

Fairvalley High School

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Mya Martinez