Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mya Mclean

Lewes,DE

Overview

3
3
years of professional experience

Work History

Cashier

Jungle Jims Waterpark
Rehoboth Beach, DE
05.2023 - Current
  • Greeted guests at the entrance of the waterpark to ensure good customer service skills.
  • Provided correct wristbands to enter the water park.
  • Indicated information on health concerns, weight, and height limits for slides.
  • Educated guests on park policies and attractions with enthusiasm.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with inquiries and provided friendly service.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Handled cash, credit, and gift card payments accurately.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Managed inventory of merchandise at point-of-sale displays actively.
  • Resolved customer complaints promptly to enhance visitor experience.
  • Performed other duties as assigned by management.

Restaurant Hostess

JD shuckers
Lewes, DE
02.2024 - 05.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements are based on customer preferences and restaurant policies.
  • Provided menus, and answered questions about menu items and specials.
  • Monitored dining room activity to ensure that all guests were receiving optimal service.
  • Assisted with setting up banquet rooms for special events.
  • Maintained cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
  • Restocked condiments, silverware, napkins, and tablecloths. As needed.
  • Performed opening and closing duties, such as restocking supplies and cleaning work areas.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude toward guests.
  • Completed daily side work tasks assigned by management, such as rolling silverware or folding napkins.
  • Answered incoming calls with an appropriate greeting, and provided information about menu items or services offered.
  • Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
  • I stayed attentive to server availability and table turnover to quickly seat guests.
  • Accommodated guests with children and special needs to promote a comfortable dining experience.
  • Communicated with servers about new tables, changes in food availability, and customer comments.

Food Runner

Ashley Skarda
Dewey , DE
12.2022 - 05.2023
  • Delivered food promptly to tables, ensuring accuracy and presentation.
  • Assisted servers by refilling drinks and clearing empty dishes efficiently.
  • Supported training of new food runners on standard operating procedures.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Removed dishes and glasses from tables for cleaning.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Assisted servers in setting up tables for guests.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Followed proper sanitation guidelines when handling food products.

Education

Associate of Science - Radiology

Delaware Technical Community College
DE
06-2027

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • POS system operations
  • Merchandise exchange
  • Point of sale operation
  • Time management skills
  • Cleaning and sanitizing
  • Guest inquiries
  • Customer service excellence

Accomplishments

  • I received the Rotary Youth Leadership Award (RYLA) during march of 2022. Experienced team building skills. Had three days to complete a presentation to small business owners in the area. The presentation was a well thought creation on how to bring our community together to help those in need. We made over 10,000 care packages for the homeless during our first workshop experience. After the workshop we got into team discussions in order to create our presentations. RYLA taught me leadership skills, community involvement, public speaking skills, and overall confidence.

Timeline

Restaurant Hostess

JD shuckers
02.2024 - 05.2024

Cashier

Jungle Jims Waterpark
05.2023 - Current

Food Runner

Ashley Skarda
12.2022 - 05.2023

Associate of Science - Radiology

Delaware Technical Community College

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Mya Mclean