Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical aesthetic position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical-Surgical Registered Nurse
South Shore Hospital
08.2022 - Current
Managed patient care by providing comprehensive assessments, planning interventions, and evaluating outcomes for medical-surgical patients.
Reduced complications with thorough patient education on post-operative care and medication administration.
Collaborated in interdisciplinary team meetings to discuss treatment plans and optimize patient results.
Promoted patient safety by following strict infection control protocols, preventing hospital-acquired infections.
Enhanced teamwork among nursing staff through effective communication and sharing of best practices.
Mentored new nurses by sharing knowledge and insights on medical-surgical nursing techniques, contributing to successful orientation programs.
Delivered high-quality care with attention to detail in administering medications, treatments, and wound care.
Prioritized time management skills to manage multiple patients simultaneously while maintaining a high level of care quality.
Customer Service Representative
Planet Fitness
02.2022 - 08.2022
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Certified Nursing Assistant
Nemasket Healthcare Center
05.2017 - 10.2020
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Built rapport with patients and families, providing emotional support during difficult times.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.