Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Tax Associate
Tax Break Expert LLC
01.2021 - 05.2023
Completed and filed returns with tax departments at local, state, and federal levels.
Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure.
Researched and analyzed specialized tax laws, rules and regulations and analyze pertinent client, industry and technical matters to remain current on tax legislation.
Developed in-depth knowledge of client business and industry through direct interaction while working on various aspects of engagement.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Analyzed financial records to verify accuracy of tax returns.
Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
Communicated with clients regarding tax situations, providing guidance on financial decisions.
Offered clients recommendations to reduce tax liabilities.
Maintained compliance by adhering to current tax laws and regulations.
Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Assessed client tax situations to determine best filing options.
Collaborated with clients to answer questions and provide advice on tax matters.
Prepared written responses or tax return amendments to resolve state and federal notices.
Human Resources Specialist
U. S. Army Corps of Engineers
06.2019 - 12.2022
Reviewed and screened applicant resumes to identify qualified candidates
Oversaw and managed hiring process and assisted human resources
Partnered with senior leadership to establish and develop corporate and HR policies and procedures
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
Maintained work structure by updating job requirements and job descriptions for positions
Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
Interviewed candidates and conducted background checks and verification
Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly qualified candidates and develop robust talent pool
Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees
Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends
Improved staff morale by implementing grade, salary, and benefit programs in accordance with established standards
Explained benefits to plan participants in easy-to-understand terms in order to educate each on available options
Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies
Maximized team knowledge and productivity by training, monitoring and directing employees in the application of best practices and regulatory protocols
Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Administrative Specialist
U. S. Army Corps of Engineers
12.2017 - 06.2019
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Handled incoming and outgoing mail
Resolved customer concerns efficiently to promote satisfaction and loyalty
Handled client correspondence and tracked records to foster office efficiency
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows
Prepared project documents, reports, and brochures
Scheduled meetings booked meeting rooms and prepared meeting agendas
Maintained and optimized the Director and Deputy Director's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up, and planning
Produced highly accurate internal and external letters and memoranda
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations
Offered office-wide software support and training, troubleshooting issues and optimizing usage
Monitored and managed expenses with allotted budgets and reviewed and approved expense reports
Maximized quality assurance standards and controlled downtime to meet revenue targets
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Assisted coworkers and staff members with special tasks daily
Completed forms, reports, logs, and records to quickly handle all documentation for human resources
Composed and proofread memos, letters, and reports to verify error-free communication
Supported company leaders by managing budgets, scheduling appointments, and organizing itinerary
Managed 6 calendars to strategically coordinate meetings, appointments, and events
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
Accounts Payable Analyst
Hilton Worldwide Hotels
04.2012 - 12.2017
Received vendor invoices, validated for accuracy, and routed for approval to prepare for payment processing
Processed daily invoices, check requests and wire transfers of foreign and domestic currency
Researched and resolved invoice and payment issues for internal employees and external vendors
Identified opportunities and risks in accounts payable process to improve standard operating procedures
Provided strong customer service and support to prevent invoice and expense issues
Assisted with annual audits by generating reports and collecting and consolidating invoice information
Handled sensitive and confidential documents and information to maintain corporate reputation
Maintained database to monitor 1,000+ accounts payable for corporate customers and vendors
Generated financial statements to analyze utility cost, repair, and maintenance expenses
Managed complex accounting projects and special assignments
Investigated inquiries relating to the status of accounts
Matched purchase orders with invoices and recorded necessary information
Managed and responded to correspondence and inquiries from customers and vendors
Supported management by processing invoices and documents with consistent on-time delivery
Reconciled account information and reported figures in the general ledger by comparing to the bank account statement each month
Maintained account accuracy by reviewing and reconciling checks monthly
Assessed data and information to verify entry, calculation, and billing code accuracy
Entered figures using a 10-key calculator to compute data quickly
Gathered, evaluated, and summarized account data in detailed financial reports
Input financial data and produce reports using PeopleSoft
Effectively communicated with clients about payment needs and kept updated, detailed, and accurate ledgers
Generated invoices upon receipt of billing information and tracked collection progress
Reconciled accounts, managed audits, and updated financial records with remarkable accuracy.
Payroll Specialist
AutoZone Corporate
02.2009 - 04.2012
Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database
Verified and submitted timekeeping information for accurate and efficient payroll processing
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
Managed payroll data entry and processing for 456 employees to comply with predetermined company guidelines
Reviewed time records for 456 employees to verify the accuracy of information
Documented and processed all garnishments for bankruptcies, student loans, and child support orders
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
Uploaded time records into PeopleSoft and adjusted to create an accurate database for payroll processing functions
Managed payroll for the organization of personnel
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies
Checked figures, postings, and accounting documents for correct entry, mathematical accuracy, and proper coding
Verified on-time submission of payroll taxes and within the constraints of the Internal Revenue Service
Assisted the accountant with both internal and external audits relating to the processing of payroll
Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries
Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency
Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards
Prepared and monitored sick leave files and served as the administrator of the sick leave program
Processed voids and reissues created the non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals
Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls, and implementation of policy change
Employed error identification and audit tools to effectively resolve payroll discrepancies
Researched proper tax accounting treatment of various transactions
Built and maintained contract calendars and managed set up for new banks for direct deposit and accrual year-end processes.
Education
Accounting and Finance -
Southwest Community College
Memphis, TN
Skills
Analytical and Critical Thinking
File and Records Management
Customer Service
Project Management
Microsoft Office
Employee Communications
Multitasking and Time Management
State and Local Taxation
Timeline
Tax Associate
Tax Break Expert LLC
01.2021 - 05.2023
Human Resources Specialist
U. S. Army Corps of Engineers
06.2019 - 12.2022
Administrative Specialist
U. S. Army Corps of Engineers
12.2017 - 06.2019
Accounts Payable Analyst
Hilton Worldwide Hotels
04.2012 - 12.2017
Payroll Specialist
AutoZone Corporate
02.2009 - 04.2012
Accounting and Finance -
Southwest Community College
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