Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

MYA MINTURN

Galloway

Summary

Dedicated professional transitioning into the medical field, leveraging a strong work ethic and commitment to excellence. Currently pursuing a degree in Health Information Management and obtaining certifications in sterile processing, demonstrating a proactive approach to skill development. Passionate about contributing to healthcare operations and ensuring the highest standards of patient care and information management. Prepared to bring a unique blend of determination and knowledge to a dynamic healthcare team.

Overview

2026
2026
years of professional experience

Work History

Front Desk Supervisor

Springhill Suites By Marriott
2025 - Current
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.

Receptionist Supervisor

Kenneth’s Salons and Day Spas
01.2024 - 01.2024
  • Treated visitors with friendly, approachable attitude.
  • Greeted incoming guests and directed individuals to appropriate personnel.
  • Anticipated guest needs, delivering exceptional customer service to exceed expectations.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Customer Service Representative

VSP Vision
01.2022 - 01.2023
  • Call center with high call volume helping support members, clients, providers, brokers and many more departments with any questions or concerns about benefits or claims
  • Managed difficult customer situations with professionalism and empathy.
  • Assisted customers in navigating company website or application during support interactions.

Scheduler & Dispatcher

Beaches Air Conditioning Heating & Cooling
01.2021 - 01.2022
  • Worked daily with technicians to create effective appointment times for both customers and technicians
  • Taking inbound calls from customers and fulfilling their needs
  • Provided accurate information about products and services to customers.
  • Billing and sending invoices while in down time

Education

Associate of Science - Health Information Technology

Columbus State Community College
Columbus, OH
09-2027

Skills

  • Positive and Professional
  • Problem Resolution
  • Detailed account reconciliation
  • Prioritization and scheduling
  • Team leadership
  • Analytical problem-solving
  • Clear communication

LANGUAGES

English: Native
Spanish: Intermediate

Timeline

Receptionist Supervisor

Kenneth’s Salons and Day Spas
01.2024 - 01.2024

Customer Service Representative

VSP Vision
01.2022 - 01.2023

Scheduler & Dispatcher

Beaches Air Conditioning Heating & Cooling
01.2021 - 01.2022

Front Desk Supervisor

Springhill Suites By Marriott
2025 - Current

Associate of Science - Health Information Technology

Columbus State Community College

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