Mya Moldenhauer
Tallahassee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Welding School
Tallahassee Community College
Tallahassee
08.2023 - Current
- Osha 10
- Read blueprints and diagrams to determine the specific welding requirements.
- Perform oxy-acetylene, arc, MIG and TIG welding on a variety of metals.
- Set up and operate hand and power tools associated with welding processes.
- Grind and smooth welds using grinders or other grinding equipment.
- Understand basic safety practices related to working with hazardous materials such as gases, fumes, dusts and vapors generated by welding processes.
- Learn techniques for cutting metal parts with torches or plasma cutters.
- Check all fittings before beginning any job to ensure they are properly marked and sized according to specifications.
- Perform routine maintenance on all welding equipment including cleaning nozzles, changing tips, checking connections and calibrating machines.
- Follow established procedures for safely storing flammable liquids used in the welding process.
Call Center Representative
Concentrix
Fremont, CA
07.2021 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Welding School
Lively Tech
Tallahassee
01.2021 - 08.2021
- Osha 10
- Read blueprints and diagrams to determine the specific welding requirements.
- Perform oxy-acetylene, arc, MIG and TIG welding on a variety of metals.
- Set up and operate hand and power tools associated with welding processes.
- Grind and smooth welds using grinders or other grinding equipment.
- Understand basic safety practices related to working with hazardous materials such as gases, fumes, dusts and vapors generated by welding processes.
- Learn techniques for cutting metal parts with torches or plasma cutters.
- Check all fittings before beginning any job to ensure they are properly marked and sized according to specifications.
- Perform routine maintenance on all welding equipment including cleaning nozzles, changing tips, checking connections and calibrating machines.
- Follow established procedures for safely storing flammable liquids used in the welding process.
Call Center Representative
InfoCision
Akron, OH
12.2020 - 05.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Assistant Manager
Dominos pizza
Tallahassee
12.2019 - 05.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Analyzed financial data, industry trends, and market conditions to identify opportunities for asset growth.
Crew Member
Sonic
Tallahassee
02.2019 - 12.2019
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
GED -
Adult & Community Education School
Tallahassee01.2020
Some College (No Degree) - General Studies
Tallahassee Community College
Tallahassee, FLSome College (No Degree) - Welding
Lively Technical Center
Tallahassee, FLWelding Certificate - Welding
Tallahassee Community College
Tallahassee, FLSkills
- Communication
- Relationship Building
- Organizational Skills
- Computer Skills
- Critical Thinking
- Troubleshooting
- Organization and Time Management
- Microsoft Office
- Customer Service
- Multitasking
Awards
Honor roll
Affiliations
- Basketball
- Drawing
- Welding
- Social media influencer
Accomplishments
- Honor roll
- Top welder recognition
Certification
- Osha 10
- NCCER Certificate
Languages
English
Professional
References
References available upon request.
Timeline
Welding School
Tallahassee Community College
08.2023 - Current
Call Center Representative
Concentrix
07.2021 - 12.2021
Welding School
Lively Tech
01.2021 - 08.2021
Call Center Representative
InfoCision
12.2020 - 05.2021
Assistant Manager
Dominos pizza
12.2019 - 05.2020
Crew Member
Sonic
02.2019 - 12.2019
GED -
Adult & Community Education School
Some College (No Degree) - General Studies
Tallahassee Community College
Some College (No Degree) - Welding
Lively Technical Center
Welding Certificate - Welding
Tallahassee Community College
- Osha 10
- NCCER Certificate
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