Mya Nickels
Columbus,NE
Summary
Reliable Cashier Trainer with 2 years of hands-on experience performing opening and closing functions, monitoring cashiers and maintaining checkout and display areas. Proficient in POS system operations paired with in-depth knowledge of retail shrink awareness and loss-prevention initiatives. Enthusiastic Cashier with proven leadership talents and relationship-building skills gained during 2 years of experience in fast-paced settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful. Outgoing Cashier with exceptional interpersonal and communication abilities. Offering 2 years of experience in sales and customer service.
Overview
2
2
years of professional experience
Work History
Cashier/Trainer
Super Saver
Columbus, NE
07.2020 - 04.2022
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Operated POS system to complete cash, credit and check transactions.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
- Helped customers complete purchases, locate items and join reward programs.
- Established or identified prices of goods and tabulated bills with cash registers or optical price scanners.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Restocked and organized merchandise in front lanes.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Received and processed customer payments.
- Processed checks, cash and credit purchases or refunds.
- Educated employees on register use, merchandising and customer service.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Displayed new stock and rotated existing products.
- Increased customer loyalty and retention.
- Analyzed purchases for signs of fraud.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
- Oversaw group of cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Trained as Cashier and provided back-up coverage to provide customers with optimal support.
- Evaluated professionalism of checkouts everyday and kept team members on top of cleaning tasks.
- Answered questions about store policies and addressed customer concerns
Education
High School Diploma -
Columbus High School
Columbus, NE05.2022
Skills
- Customer Transactions
- Setting Up for Performances
- Cooperative Attitude
- Customer Service
- Team Leadership
- Answering Customer Questions
- Credits and Refunds
- Cash Handling
- Feedback Acceptance
- Teaching Pedagogy
- Cash Register Operation
- New Hire Training
- Customer Preferences
- Hygiene Standards
- Trash Removal
- Coin and Currency Counting
Timeline
Cashier/Trainer
Super Saver
07.2020 - 04.2022
High School Diploma -
Columbus High School
Similar Profiles
Kelli GunznerKelli Gunzner
Dairy Manager at Super SaverDairy Manager at Super Saver
Jaida LuffJaida Luff
Service Supervisor at Super SaverService Supervisor at Super Saver
Cristian Roque De Los SantosCristian Roque De Los Santos
Store Associate at Saar's Super Saver FoodsStore Associate at Saar's Super Saver Foods