Mya Oliver
Irvine,CA
Summary
Dynamic and goal-oriented professional with a proven track record at Trader Joe's, excelling in customer service and relationship building. Adept at enhancing customer engagement and satisfaction through effective communication and adaptability. Skilled in video production and editing, bringing creativity and reliability to every project.
Overview
6
6
years of professional experience
Work History
Trader Joes Crew Member
Trader Joes
10.2022 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Retail Worker
Hollister
05.2021 - 09.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Tour Guide
MGA Entertainment
10.2019 - 03.2020
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Education
Bachelor of Arts - Political Science
University of California, Irvine
Irvine, CA06-2025
Skills
- Relationship building
- Video production
- Video editing proficiency
- Customer service
- Customer assistance
- Reliability and punctuality
- Effective communicator
- Adaptable personality
- Goal-oriented mindset
- Customer engagement
Timeline
Trader Joes Crew Member
Trader Joes
10.2022 - Current
Retail Worker
Hollister
05.2021 - 09.2021
Tour Guide
MGA Entertainment
10.2019 - 03.2020
Bachelor of Arts - Political Science
University of California, Irvine