Mya Pineda

Granite Hill Estates

11.2022 - Current

Enhanced customer satisfaction by providing great service and maintaining a clean dining environment.
Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
Kept server areas clean and stocked to increase efficiency while working tables.
Took orders and delivered food items to residents in main dining room.
Maintained up-to-date knowledge of menu offerings, including ingredients, preparation methods, allergens, and dietary restrictions for clear communication with guests.
Replenished table, wait staff and kitchen supplies.
Assisted in training new servers to uphold restaurant standards for quality service and efficient operations.
Checked on needs of each table and retrieved additional items.
Stayed up-to-date on menu changes to help customers make food choices.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
I use communication and problem-solving skills to resolve any complaints a resident or staff may have.
Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.