Mya Polanco
Maywood,USA
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with customer service and cash handling, including operating cash registers, and resolving customer concerns. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Temporary Receptionist
The Moret Group
12.2025 - Current
- Managed front desk operations, including handling a high volume of incoming calls, greeting visitors, and ensuring a positive first impression.
- Maintained an organized reception area, overseeing visitor sign-ins, badge issuance, and ensuring smooth office operations.
- Responded to client and staff inquiries via phone/email, providing information about company services and resolving issues promptly.
- Ensured confidentiality of sensitive information while handling documents and addressing building maintenance needs.
Cashier and Customer Service
Villa Italian Kitchen
11.2024 - 03.2025
- Maintained a clean, welcoming dining and checkout area by wiping tables, cleaning equipment, and completing nightly sweeping and mopping duties.
- Operated cash register and processed cash transactions accurately, ensuring balanced daily sales.
- Restocked supplies (utensils, cups, condiments, snacks, beverages, ice) and assisted with inventory monitoring.
- Prepared and maintained soda and lemonade machines to ensure consistent product quality.
- Enhanced customer experience by suggesting additional items and resolving issues related to pricing or product availability.
Daycare Worker
Laugh N Learn
07.2024 - 08.2024
- Supervised and cared for children, ensuring a safe, supportive, and nurturing environment at all times.
- Maintained a clean and sanitary daycare space by regularly disinfecting toys, equipment, and common areas.
- Engaged children in interactive play and activities that supported social, emotional, and behavioral development.
- Implemented positive behavior management techniques and assisted with daily routines, including nap time and potty training.
- Collaborated with staff to promote an inclusive environment that celebrated diversity and supported smooth daily operations.
Wait Staff/Server
Seasons Catering
09.2023 - 04.2024
- Delivered exceptional customer service by greeting and seating guests, taking accurate orders, and serving food and beverages promptly.
- Managed multiple tables during peak hours while maintaining attention to detail and personalized service.
- Collaborated with team members and kitchen staff to ensure accurate orders, accommodate dietary requests, and provide timely meal delivery.
- Handled cash and POS transactions accurately while adhering to company cash-handling policies.
- Maintained clean and organized dining areas, including resetting tables, refilling condiments, and setting up/breaking down food stations.
Education
High School Diploma -
Henry P Becton Reg High School
East Rutherford, NJ06.2025
High school diploma or GED -
Skills
- Customer Service / Interaction Skills:
- Customer Service
- Greeting Customers
- Phone Inquiries
- Communication Skills
- Cashiering
- Fundraising
- Food-Related Skills:
- Food Preparation
- Food Safety
- Cooking
- Dishwashing
- Restaurant experience
- Serving experience
- Office / Administrative Skills:
- Microsoft Outlook
- Presentation software
- Computer skills
- Office experience
- Social Media
- Reception
- Typing
- Computer literacy
- Editing
- Canva
- Organizational / Cleaning Skills:
- Organizational skills
- Attention to detail
- Organizing storage areas
- Refrigerator cleaning
- Laundry
- Weight handling
- Janitorial experience
- Custodial experience
- Languages:
- English - Native
- Spanish - Conversational; fluent understanding, developing grammar
- Italian - Basic (reading and writing); three years Italian class experience
- French - Beginner (self taught)
Languages
English - Fluent
Native or Bilingual
Spanish - Intermediate
Full Professional
Italian - Beginner
Elementary
French - Beginner
Elementary
Interests
- Creative arts and DIY projects (crafting, crocheting, digital art)
- Performing arts (singing, acting, theater)
- Content creation and communication (vlogging and social media)
- Community involvement and helping others
- Personal development and mindfulness practices
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Temporary Receptionist
The Moret Group
12.2025 - Current
Cashier and Customer Service
Villa Italian Kitchen
11.2024 - 03.2025
Daycare Worker
Laugh N Learn
07.2024 - 08.2024
Wait Staff/Server
Seasons Catering
09.2023 - 04.2024
High School Diploma -
Henry P Becton Reg High School