Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mya Pudney

Mya Pudney

Chittenango,NY

Summary

Dynamic Barista with proven expertise in exceptional customer service and hospitality service from time at Serendipity Cafe. Excelled in creating personalized beverages, enhancing sales through active listening and positive engagement. Demonstrated professionalism in handling complaints, ensuring customer loyalty. Skilled in maintaining cleanliness and efficiency, contributing to a positive and productive team environment. Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Overview

2
2
years of professional experience

Work History

Barista

Serendipity Cafe
02.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Bachelor of Science - Nursing

SUNY, Brockport
Brockport, NY
05-2027

Skills

  • Friendly and outgoing
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Hospitality service expertise
  • Speedy and efficient
  • Positive and professional
  • Solid problem solver

Interests

I love learning As I am currently enrolled at SUNY Brockport for nursing, helping people is my dream From a young age, caring for people has been a passion of mine I love motocross, fishing, hunting, and going to the gym

Timeline

Barista

Serendipity Cafe
02.2023 - Current

Bachelor of Science - Nursing

SUNY, Brockport

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Mya Pudney