Mya Qualls
Dallas,TX
Summary
Detail-oriented professional with expertise in office management, customer service, and content creation. Proficient in Microsoft Office, data entry, and client relationship management. Excels in communication and time management. Experienced in proofreading, writing, and audio editing. Committed to delivering high-quality results while meeting deadlines. Ready to leverage a diverse skill set to contribute effectively to any team.
Overview
9
9
years of professional experience
Work History
Caregiver
12.2022 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Pet Sitter
04.2023 - 09.2024
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Staff Writer
Truman Times Newspaper
09.2015 - 06.2019
- Wrote, edited, and submitted accurate, engaging, and fact-checked stories.
- Created informational copy and blog posts for company in various industry.
- Utilized social media to promote stories and build audience.
- Investigated important community issues and put together well-received reports.
- Stayed up-to-date with current events and trends to stay ahead of competition.
- Developed and maintained network of contacts to facilitate story development.
- Attended press conferences, court hearings and special events to stay conversant with current news.
- Built strong relationships with sources to gain access to exclusive information.
- Researched and produced monthly news reports.
- Coordinated with photographers, videographers and graphic designers to supplement stories with multimedia content.
- Collaborated with editors and other staff members to refine story angles and content.
- Attended press conferences and other media events to gather relevant information and quotes for stories.
- Participated in editorial meetings to discuss story ideas and content.
- Reported from field locations and wrote stories under tight deadlines.
- Planned and conducted research and pitched long-form stories to promote investigative news topics.
- Selected material to develop interesting and professional presentations for different formats.
- Researched and analyzed newsworthy events, trends and issues.
Junior Producer
Downtown Community Television Center
09.2017 - 05.2019
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Developed schedules for production, editing, and duplication for timely delivery.
- Presented production ideas and determined creative scenarios for production and delivery.
- Facilitated communication between production staff and other departments to synchronize work.
- Liaised with directors, actors and other creative staff to successfully complete projects.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Alleviated issues between interviewees on set to keep projects on track and avoid delays or budget overages.
- Observed tight deadlines to avoid waste and streamline costs.
- Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Booked guests for interviews.
- Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.
- Collaborated with staff to discuss production progress and to attain production objectives.
Education
High School Diploma -
Harry S. Truman High School
New York, NY06.2019
Skills
- Microsoft Office
- Office Management
- Customer Service
- Data Entry
- Communication
- Time Management
- Basic Housekeeping
- Deadline-oriented
- Audio Editing
- Proofreading
- Content Writing
- Editing
- Dog walking
- Medication Management
- Client Relationship Management
- Pet Sitting
Accomplishments
- 2nd Place, Newsies Citywide High School Writing Contest - 2017
Extracurricular Activities
TruHigh Step Team - Truman High School African Dance - Alvin Ailey Extension
Timeline
Pet Sitter
04.2023 - 09.2024
Caregiver
12.2022 - Current
Junior Producer
Downtown Community Television Center
09.2017 - 05.2019
Staff Writer
Truman Times Newspaper
09.2015 - 06.2019
High School Diploma -
Harry S. Truman High School
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