Summary
Overview
Work History
Education
Skills
Timeline
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Mya Reese

Mansfield

Summary

Dynamic warehouse professional with experience at FedEx Ground, skilled in optimizing storage and streamlining operations. Proven ability in heavy lifting and material handling, while fostering teamwork and training new staff. Recognized for enhancing efficiency and maintaining high standards of cleanliness, contributing to a productive work environment.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

FedEx Ground
10.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Optimized storage space, rearranging items to better utilize available square footage.

Sales Associate

TJ Maxx, TJX Companies
09.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Fast Food Manager

Taco Casa
09.2018 - 12.2023
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

High School Diploma - N/A

Penn Foster Career School
Scranton, PA
06.2022

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Loading and unloading
  • Heavy lifting
  • Sorting and labeling
  • Material handling
  • Warehouse operations
  • Stacking and staging

Timeline

Warehouse Worker

FedEx Ground
10.2023 - Current

Sales Associate

TJ Maxx, TJX Companies
09.2022 - 12.2023

Fast Food Manager

Taco Casa
09.2018 - 12.2023

High School Diploma - N/A

Penn Foster Career School

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Mya Reese