Mya Roan
Gilbert,AZ
Summary
Developed strong organizational and time-management skills in fast-paced retail environment. Adept at managing inventory, handling stock, and maintaining well-organized workspace. Seeking to transition into new field where these transferrable skills can be utilized effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Carryout/Stocker/Server Assistant
Maggianos
Scottsdale, AZ
11.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
Host/Cashier/Carryout/Busser
Black Bear Diner
Gilbert, AZ
05.2024 - 02.2025
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Host/Busser
Olive Garden
Mesa, AZ
11.2022 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Medical Assisting
Pima Medical Institute
Mesa, AZSkills
- Positive attitude
- Customer service
- Willing to learn
- Punctual and reliable
- Clear communication
- Quick learner
- Teamwork and collaboration
- Attention to detail
- Critical thinking
Certification
BLS, CPR, AED Certified
Timeline
Carryout/Stocker/Server Assistant
Maggianos
11.2024 - Current
Host/Cashier/Carryout/Busser
Black Bear Diner
05.2024 - 02.2025
Host/Busser
Olive Garden
11.2022 - 08.2023
Medical Assisting
Pima Medical Institute