Mya Robinson
Louisville,KY
Summary
I am a dedicated, hard-working, goal-oriented individual who loves to be on the go. Skilled in customer service and communication. I love to manage and have experience working in collaborative environments. Exceptional Nanny with experience supporting the daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers, and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
NANNY/BABYSITTING
Nanny (Part-time)
06.2019 - Current
- I have been a nanny for the same 2 families for almost 4 years.
- Growing up with these kids has taught me time management, patience, and has forced me to mature quickly in many ways.
- Increased children's activity and interest in outdoor activities by playing games with them
- Created relationships with 2 children who had a history of behavioral issues and learned how to help them cope and behave.
- Appropriately organize
- Provide early childhood development-friendly and caring attitudes
- Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
Aspen Creek Grill
Host/Food Runner
03.2021 - 02.2022
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Provided customer service and was involved in training new team members each month
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Maintained a clean and organized workspace, ensuring compliance with health and safety standards.
- Collaborated with team members to deliver excellent service during peak hours, resulting in positive feedback from customers.
- Trained new crew members on proper food handling techniques, leading to consistent product quality across the team.
Baskin-Robbins
Crew Member
06.2020 - 03.2021
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Managed the work of employees, increasing crew efficiency
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction
- Provided customer service and was involved in training new team members each month
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Improved customer satisfaction by promptly addressing and resolving client concerns and inquiries.
- Enhanced employee morale by providing ongoing coaching and support to team members.
- Contributed to a positive working environment by fostering teamwork among employees.
Education
Nursing - Pre-Nursing
University of Kentucky
Lexington, KY12.2026
High School Diploma -
Eastern High School
Louisville, KY05.2022
Skills
- Communication skills
- Guest Services
- Child Supervision
- Light Housekeeping
- Educational Support
- Schedule Management
- First Aid
- Cheerful and Energetic
- Complex Problem-Solving
- Patient-Focused Care
- Companionship and Emotional Support
- Professionalism
Awards
- Beta Club
- National Honors Society
Certification
- First Aid/CPR Certified
- State Registered Nursing Aide Course Certificate
Timeline
Aspen Creek Grill
Host/Food Runner
03.2021 - 02.2022
Baskin-Robbins
Crew Member
06.2020 - 03.2021
NANNY/BABYSITTING
Nanny (Part-time)
06.2019 - Current
Nursing - Pre-Nursing
University of Kentucky
High School Diploma -
Eastern High School
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