MICHAEL ORVILLE SIMPSON
Mandeville,Jamaica
Summary
To contribute to the development and the effectiveness of the organization in which I am employed, thus helping it to increase its productivity and effectiveness.
Overview
10
10
years of professional experience
Work History
Sales Representative
Tiny Tots
Mandeville, Jamaica
08.2021 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed key customer relationships to increase sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Computed purchases and received and processed cash or credit payment.
Pump Attendant
Newleigh Service Station
06.2017 - 07.2018
- Inspected and maintained the cleanliness of the gas station pump area.
- Assisted customers with selecting appropriate fuel grades for their vehicles.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Responded to emergency situations such as spills or fires on a timely basis.
- Adhered to safety regulations regarding hazardous materials storage and handling.
- Ensured all pumps were properly labeled with pricing information for customers' convenience.
- Accurately calculated change due amounts when providing cash refunds or credits.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Collected payments for dispensed gas and tendered change or receipts to customers.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
Pump Attendant
Daville’s Service Station
03.2014 - 04.2015
- Inspected and maintained the cleanliness of the gas station pump area.
- Adhered to safety regulations regarding hazardous materials storage and handling.
- Ensured all pumps were properly labeled with pricing information for customers' convenience.
- Accurately calculated change due amounts when providing cash refunds or credits.
- Collected payments for dispensed gas and tendered change or receipts to customers.
- Washed windshields and checked fluid levels and air pressure as courtesy to customers.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Activated fuel pumps and filled fuel tanks with gasoline or diesel fuel.
Sales Attendant
Blessings Pharmacy
07.2021
- Greeted customers and provided product information.
- Assisted customers in selecting items that best fit their needs.
- Resolved customer complaints in a timely manner.
- Provided friendly customer service at all times.
- Adhered to company policies and procedures when dealing with customers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Office Assistant
Belair Preparatory School
07.2020
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
Education
Bachelor of Science - Logistics And Supply Chain Management
Caribbean Maritime University
Kingston, Jamaica10-2022
High School Diploma -
Belair High School
Mandeville, Manchester , Jamaica05-2012
Skills
- Supply chain and inventory management
- Supply and logistics planning
- Product and service management
- Critical Thinker
- Customer Relationship Management
- Log Book Maintenance
- Business Administration
Software Application
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Summary Of Qualification
- Determined, goal oriented and is resolute for completing tasks.
- Tries to be efficient and effective when completing tasks.
- Reliable and responsible, works well with team situations.
References
NewleighDaville’s
- Dexter Hugh Pusey- Pastor/ J.P., Greenvale Seven day Adventist Church, Greenvale District, Mandeville P.O., Manchester, (876) 557-7087 (Digi) / 541-7087(Lime) / 962-5505 (Home)
- Annette Smith, Tiny Tots, Shop 29, Mandeville Plaza, Mandeville, Manchester, (876)-489-6421
Affiliations
- Avid Football Player
Timeline
Sales Representative
Tiny Tots
08.2021 - Current
Sales Attendant
Blessings Pharmacy
07.2021
Office Assistant
Belair Preparatory School
07.2020
Pump Attendant
Newleigh Service Station
06.2017 - 07.2018
Pump Attendant
Daville’s Service Station
03.2014 - 04.2015
Bachelor of Science - Logistics And Supply Chain Management
Caribbean Maritime University
High School Diploma -
Belair High School
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