Mya Suess
Kasson,MN
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
DSW
Duluth, MN
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
Sales Associate
David's Bridal
Rochester, MN
06.2021 - 07.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
Hyvee
Rochester, MN
06.2020 - 09.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
Kasson-Mantorville Senior High School
Kasson, MN06.2021
Some College (No Degree) - Surgical Technology
Lake Superior College
Duluth, MNSkills
- Time Management
- Problem-Solving
- Outgoing Personality
- Professional Demeanor
- Stocking and Replenishing
- Appointment Scheduling
- Complaint resolution
- Call Management
- Active Listening
References
References available upon request.
Timeline
Sales Associate
DSW
08.2023 - Current
Sales Associate
David's Bridal
06.2021 - 07.2023
Cashier
Hyvee
06.2020 - 09.2020
High School Diploma -
Kasson-Mantorville Senior High School
Some College (No Degree) - Surgical Technology
Lake Superior College