Summary
Overview
Work History
Education
Skills
Timeline
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Mya Tolley

Ruckersville,VA

Summary

Adept Barista with a proven track record at Maybelles on Main, blending exceptional customer service skills with expertise in espresso preparation. Known for creating a welcoming atmosphere and training new staff, ensuring customer satisfaction scores consistently exceed expectations. Excels in maintaining cleanliness and safety, showcasing adaptability and a team-oriented approach.

Overview

2
2
years of professional experience

Work History

Barista

First Free Coffee Bar
08.2024 - Current


  • greeting customers with excitement at the register
  • using register sufficiently
  • taking care of orders in a timely manner
  • serving/making espresso drinks as well as non caffeinated drinks
  • working closing shift
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.

Barista Cashier

Maybelles on Main
07.2022 - 07.2024
  • took orders and worked cash register
  • professionally made espresso drinks as well as other non caffeinated drinks
  • worked the sandwich station
  • prepped all stations (ice cream, coffee, and sandwich)
  • worked closing shift, cleaning all things thoroughly, sweeping and mopping
  • keeping up with dishes and cleaning them properly
  • customer service
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

William Monroe Highschool & Homeschool
Stanardsville, VA
2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Order Taking
  • Cash Register Operation
  • Espresso machine operation
  • Safe Food Handling
  • Food Preparation
  • Menu Memorization
  • Coffee machinery
  • Espresso preparation
  • Sandwich preparation
  • Coffee brewing
  • Customer Service
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Problem-Solving
  • Reliable and Dependable
  • Flexible Schedule
  • Cash Register Operations

Timeline

Barista

First Free Coffee Bar
08.2024 - Current

Barista Cashier

Maybelles on Main
07.2022 - 07.2024

William Monroe Highschool & Homeschool

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Mya Tolley