MYA VASQUEZ
CYPRESS
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Office Assistant
Fairfield Chiropractic
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
Spa Receptionist
Hand and Stone Massage and Facial Spa
07.2023 - Current
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Handled payments and processed credit card transactions.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Communicated with spa team members if clients canceled or changed appointment times.
Warehouse/Warehouse Inventory Clerk-Summer Positio
Berger Allied Moving & Storage
05.2021 - 08.2021
- Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
- Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
- Facilitated smooth communication between warehouse staff and other departments, providing updates on inventory availability and shipment statuses as needed.
- Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
- Ensured workplace safety by maintaining a clean and organized workspace, adhering to company policies regarding storage and handling procedures.
- Improved inventory accuracy by conducting regular cycle counts and updating records in warehouse management system.
Customer Service Cashier
UPS Store
07.2020 - 11.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Waller High School
Waller, TX05.2023
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Appointment Scheduling
- Telephone support
- Patience and composure
- Service promotions
- Customer and client relations
- Front Desk Management
- Payment Processing
- Professional Demeanor
- Punctual and Reliable
- Calendar Management
Timeline
Spa Receptionist
Hand and Stone Massage and Facial Spa
07.2023 - Current
Warehouse/Warehouse Inventory Clerk-Summer Positio
Berger Allied Moving & Storage
05.2021 - 08.2021
Customer Service Cashier
UPS Store
07.2020 - 11.2020
Office Assistant
Fairfield Chiropractic
High School Diploma -
Waller High School
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