Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mya Vega

Fairfield,CA

Summary

Dynamic Store Manager with a proven track record at Starbucks Coffee, excelling in customer service and team leadership. Enhanced guest satisfaction through innovative menu offerings and effective staff training. Skilled in inventory management, reducing waste while optimizing stock levels, contributing to increased sales and operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager

Starbuck Coffee
01.2019 - 12.2022
  • Oversaw daily operations of food and beverage service, ensuring compliance with health regulations.
  • Developed and implemented innovative menu offerings, enhancing guest satisfaction and dining experience.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Organized successful special events that contributed to increased sales figures.

Assistant Manager

Verizon Wireless
12.2022 - 01.2024
  • Developed strong client relationships for repeat business and increased referrals.
  • Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Trained new associates in successful sales and performance strategies.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.

Store Manager

Metro by T-Mobile
01.2024 - Current
  • Managed daily operations, ensuring optimal store performance and customer satisfaction.
  • Trained and mentored team members on product knowledge and sales techniques.
  • Implemented inventory management processes to reduce stock discrepancies.
  • Analyzed sales data to optimize merchandising strategies and drive revenue growth.
  • Developed promotional displays to increase product visibility and attract customers.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Miami Beach Senior High School
Miami, FL
05-2023

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership and coaching
  • Shift scheduling
  • Employee training
  • Recruitment and hiring
  • Supply ordering
  • Store displays

Certification

  • CPR Training Certified - 2029

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Metro by T-Mobile
01.2024 - Current

Assistant Manager

Verizon Wireless
12.2022 - 01.2024

Store Manager

Starbuck Coffee
01.2019 - 12.2022

Miami Beach Senior High School

Similar Profiles

CREATE PROFILE