Mya Velazquez
Racine,WI
Summary
Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Wanting to learn more about the nursing clinical environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-Commerce Specialist
Goodwill Inc
02.2023 - 12.2023
- Sold to e-commerce customers and delivered prompt and courteous service.
- Maintained working knowledge of company products, services, and promotions.
- Boosted online sales by implementing effective SEO strategies and optimizing product listings.
- Coordinated with the marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Collaborated with web developers on site redesigns to optimize visual appeal while maintaining ease of use for customers.
Chipotle Crew Member
Chipotle Grill
09.2022 - 02.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within establishment.
- Stocked fridges and shelves to organize in assigned departments.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Gym Attendant and Receptionist
FLEX Fitness
01.2020 - 01.2021
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
- Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
- Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
- Upheld high standards of hygiene throughout the facility by thoroughly cleaning equipment.
- Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls (approx. 20 calls per day), and addressing questions or concerns about billing or membership status.
Education
No Degree - Nursing
Gateway Technical College
Racine05.2026
High School Diploma -
St. Catherine's High School
Racine, WI06.2023
Skills
- Online Marketing
- Customer Service
- Flexible Schedule
- Excellent Communication
- Punctual and Reliable
- Safety Procedures
- Patience and composure
- Stress Tolerance
- Active Learning
- Teamwork and Collaboration
- Attention to Detail
- Following Directions
Certification
CPR AED Certified
Timeline
E-Commerce Specialist
Goodwill Inc
02.2023 - 12.2023
Chipotle Crew Member
Chipotle Grill
09.2022 - 02.2023
Gym Attendant and Receptionist
FLEX Fitness
01.2020 - 01.2021
No Degree - Nursing
Gateway Technical College
High School Diploma -
St. Catherine's High School