Mya Whorton
Arlington
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills as a Barista.
Overview
3
3
years of professional experience
Work History
Associate in safety and smooth operations
Urban Air
08.2021 - Current
- Responsible for welcoming guests as they arrive to the facility, which involves checking guests in, handling ticket sales, processing waivers, and ensuring that all guests are properly registered
- Assisting guests with any questions regarding pricing, parties, or attractions
- Answer any questions guests have about the facility, pricing, or attractions
- Conducting safety checks while overseeing various attractions, such as trampolines, climbing walls, or obstacle courses
- Ensure that guests follow all safety guidelines, use equipment properly, and adhere to the park's rules to prevent accidents or injuries
- Coordinating other associates' responsibilities to ensure facilities are kept clean and organized
- Sanitizing high-touch areas, cleaning restrooms, and ensuring that play areas remain free of debris
- Maintaining organization throughout the facility, making sure personal items and rental gear are kept in designated areas
- Assist with booking, organizing, and preparing for special events such as birthday parties, corporate events, and group outings
- Help set up party areas, serve food, and lead activities to ensure guests have a fun and memorable experience
Host
Chicken N Pickle
04.2023 - 08.2024
- Responsible for providing excellent customer service, including greeting guests, answering questions, and assisting with seating or general inquiries about both the restaurant and the pickleball courts
- Taking food orders, recommending menu items, and ensuring that guests are satisfied with their experience
- Working with coworkers to keep the environment organized, efficient, and enjoyable for both staff and customers
- Demonstrated strong time management by efficiently completing tasks during peak hours while maintaining high service standards
- Resolved customer concerns and operational challenges swiftly, contributing to a positive dining experience
Education
Bachelor of Business Administration - Management
The University of Texas at Arlington
Arlington, TX05.2028
Skills
- Experienced with using point of sale systems
- Conflict resolutions
Timeline
Host
Chicken N Pickle
04.2023 - 08.2024
Associate in safety and smooth operations
Urban Air
08.2021 - Current
Bachelor of Business Administration - Management
The University of Texas at Arlington
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