Mya Zamichieli
Williamstown,New Jersey
Summary
Confident young professional with a passion for the financial services industry. Eager to leverage education and training in customer success to support the growth and success of a high-performing organization. Strong track record of setting effective goals and leading teams to achieve those goals. Committed to continuous improvement and driving team success.
Overview
4
4
years of professional experience
Work History
Gym Supervisor
Royal Braves Cheer Athletics
Williamstown
05.2023 - 06.2024
- Played a pivotal role in ensuring a seamless experience for athletes, parents, and coaches by promptly addressing inquiries and concerns through various communication channels
- Demonstrated a deep understanding of the cheerleading industry, providing insightful information on training programs, competition schedules, and registration processes
- Built trust with customers and helped resolve issues, increasing customer satisfaction and retention
- Promoted to gym supervisor after 4 months.
Bookkeeper
Joesph Fazzio
Glassboro, NJ
05.2023 - 01.2024
- Maintained cash flow records and generated cash flow projections to inform strategic decision-making
- Performed monthly bank reconciliations to ensure the accuracy of financial reports
- Created and maintained detailed general ledger accounts and maintained accurate records of financial transactions.
Customer Service Representative
Walmart
Williamstown, NJ
09.2020 - 01.2022
- Assisted customers with product inquiries, locating items, and providing information on promotions
- Operated cash registers and processed transactions accurately, maintaining a friendly and helpful demeanor
- Efficiently fulfilled online orders, ensuring accuracy and timeliness in selecting and packaging items
- Maintained a comprehensive knowledge of product locations, availability, and promotions to assist customers in making informed purchasing decisions
- Collaborated with team members to optimize workflow, prioritize tasks, and ensure a positive and efficient shopping experience for customers.
Education
Finance -
Southern New Hampshire University
Rutgers University
Williamstown High School
05.2022
Skills
- Effective Time Management
- Data Processing
- Finance
- Collections
- Microsoft Excel
- Customer Service
- Interpersonal Communication
- Sales
Timeline
Gym Supervisor
Royal Braves Cheer Athletics
05.2023 - 06.2024
Bookkeeper
Joesph Fazzio
05.2023 - 01.2024
Customer Service Representative
Walmart
09.2020 - 01.2022
Finance -
Southern New Hampshire University
Rutgers University
Williamstown High School