Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Amya Williams

Richmond,VA

Summary

Experience in customer service. I work well with anyone wether it be coworkers or customers. I'm very well with problem solving once given opportunity. Other skills involve adaptability, reliability, creativity, teaching, and writing, and work ethic.

Overview

2
2
years of professional experience

Work History

Physical Therapy Assistant

Aligned Chiropractic
Richmond, VA
11.2023 - 01.2024
  • Assisted physical therapists in providing treatments, such as therapeutic exercises and activities, massage, gait training, balance and coordination activities, and joint mobilization.
  • Monitored patient progress and reported any changes to the physical therapist.
  • Performed administrative tasks such as completing documentation, scheduling appointments, maintaining records, ordering supplies and answering phones.
  • Observed patients during treatments to ensure safety while performing exercises or using equipment.
  • Ensured all equipment was functioning properly before use.

Cashier

Ross Dress for Less
Richmond, VA
07.2023 - 10.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.

Hostess

Casa Del Barco
Richmond, VA
04.2022 - 06.2023
  • Ensured compliance with health and safety regulations at all times.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Coordinated with the waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service.
  • Coordinated 20-100 reservations per shift using open table, phone, and email reservation systems
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated clearly with kitchen staff regarding customer orders.

Education

High School Diploma -

George Wythe High School
Richmond, VA
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Conflict Resolution
  • Customer Service Excellence
  • Order Taking
  • Written and Verbal Communication
  • Staff Training
  • Complex Problem-Solving
  • Issue Resolution
  • Complaint Handling

Affiliations

  • Volunteering
  • Cheering
  • Dancing
  • Writing

References

References available upon request.

Timeline

Physical Therapy Assistant

Aligned Chiropractic
11.2023 - 01.2024

Cashier

Ross Dress for Less
07.2023 - 10.2023

Hostess

Casa Del Barco
04.2022 - 06.2023

High School Diploma -

George Wythe High School

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Amya Williams