Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
· Oversee day to day operations of City of Rock Hill’s baseball, softball, and football programs
· Managed over 50 volunteers, coaches, officials, and seasonal staff for each sports program
· Provided orientation, training, and supervision of staff members
· Conducted supervisory staff meetings and conferences, subject to general direction and coordination of division supervisor
· Conducted quantitative and qualitative research on various topics related to sports participation and performance
· Gathered and analyzed data on team dynamics, player performance, and injury rates
· Developed reports and presentations to communicate research findings to our Parks Commission Committee at the City of Rock Hill
· Collaborated with other Sports Programmers to implement data-driven strategies for program improvement
· Worked closely with our Player Safety Coach and helped to conduct numerous coaching clinics to enhance overall player safety.
· Developed and implemented research projects to assess the impact of recreational programs on community engagement
· Helped to provide scholarships to hundreds of underprivilegedkids/families in the community so that they could participate each season.
· Increased registration numbers in Youth Football from 300 to 500 participants over span of 3 years by analyzing and collecting data from surveys to identify trends and reviewing recommendations for program improvement.
· Collaborated with other Recreation Coordinators to design and conduct research studies to measure participant satisfaction and program effectiveness.