Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
OGP
Walmart
Birmingham
06.2023 - Current
Assisted customers and verified order quality to enhance customer satisfaction.
Collaborated with associates to streamline workflow and ensure timely task completion.
Utilized up-to-date handheld and mobile technology to complete tasks effectively.
Maintain composure under high stress and strict time based situations.
Maintain a clean work area while following company policies, food safety guides, as well as safety procedures.
Associate (Greeter/Usher)
AMC
05.2021 - 12.2022
Received guests with warm greetings upon entry, enhancing customer experience and satisfaction
Monitored entrances to ensure guest safety by monitoring entrances and enforcing theater policies
Answered customer questions to enhance satisfaction and complaints, enhancing guest satisfaction through effective communication
Maintained product and directional knowledge to assist guests effectively
Coordinated schedule for guest flow to optimize guest flow and support timely operations
Upheld facility sanitation standards, ensuring a clean and inviting environment for guests
Caregiver
Independent
01.2010 - 12.2022
Maintained strict schedules, ensuring timely care and support for clients' needs
Adapted daily activities to meet diverse client needs effectively
Engaged younger audiences through interactive activities, enhancing participation and positive interactions
Intern
Indian Creek Management
05.2021 - 08.2021
Engaged guests and customers to enhance experience through effective interpersonal skills
Maintained product knowledge to provide accurate information and support sales efforts
Handled and secured valuable goods, prioritizing protection and proper management during transactions