Myah Elliott
Tulsa
Summary
Dynamic SAP Consultant with a proven track record at the US Army National Guard, adept in architecting resilient SAP solutions and enhancing customer relationships. Skilled in CRM and effective problem-solving, demonstrated through increased customer retention rates at Alorica. Excelled in fast-paced environments, ensuring timely project delivery and maintaining high safety standards at FedEx.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SAP Consultant
US Army National Guard
03.2024 - Current
- Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Documented and maintained technical specifications for SAP applications.
Call Center Representative
Alorica
07.2023 - 01.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Package Handler
Fedex
01.2023 - 07.2023
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - Logistics And Materials Management
Logistics Training Department
Fort Gregg Adams, VA10.2024
High School Diploma -
Jenks High School
Jenks, OK05.2022
Skills
- Customer Relationship Management (CRM)
- Scheduling
- Paperwork Processing
- Account updating
- Experience in Microsoft Excel
- Shipping and receiving
- Shipping Documentation
- Freight Handling
Certification
- [Certified Logistics Associate] Training - July 29, 2024
- GCSS ARMY Certification - July 29, 2024
Timeline
SAP Consultant
US Army National Guard
03.2024 - Current
Call Center Representative
Alorica
07.2023 - 01.2024
Package Handler
Fedex
01.2023 - 07.2023
No Degree - Logistics And Materials Management
Logistics Training Department
High School Diploma -
Jenks High School
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