Hi, I’m
Myah Gadlin
Customer Service
Centennial,CO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate, with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Proficient in most computer software such as Microsoft, + Office, Zoom, Adobe, etc. Fast learner driven by the desire to succeed.
Overview
9
years of professional experience
Work History
Dental Implant Centers Of Colorado (DICC)
Operative Dental Assistant
2023.08 - 2023.12 (4 months)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with strong work ethic.
- Able to abide by OSHA guidelines of safety in a medical environment
Young At Heart Orthodontics
Orthodontic Assistant
2021.07 - 2023.06 (1 year & 11 months)
Job overview
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Would manage column of 15-30 patients
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Sweet Tooth Dental
Pediatric Dental Assistant
2021.06 - 2023.06 (2 years)
Job overview
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Maintained clean, safe environment in treatment rooms, adhering to stringent sterilization protocols.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Sterilized rooms and prepped equipment and instruments for 7-10 procedures daily.
Colorado Grille And Taphouse
Server/Bartender
2019.02 - 2021.04 (2 years & 2 months)
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Home Depot
Special Services Associate
2017.08 - 2018.07 (11 months)
Job overview
- Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.
- Enhanced customer satisfaction by addressing and resolving complex issues in timely manner.
- Oversaw inventory management for specialized equipment needed during execution of various projects.
- Kept detailed records of all transactions and communications related to special services, ensuring accuracy and accountability at all times.
- Assisted patrons in finding products both in store and online.
- Prevented theft by thoroughly examining products that customers were purchasing
Uhaul Moving And Storage
Reservation Manager
2015.03 - 2016.05 (1 year & 2 months)
Job overview
- (Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
- Assessed data analytics reports related to booking patterns in order to optimize staffing levels during peak seasons or periods of low demand accordingly.
- Conducted regular audits of reservation records to ensure accuracy, minimizing discrepancies and potential conflicts.
- Proficiently utilized reservation software systems, resulting in better organization and tracking of bookings.
- Maintained professional demeanor in all interactions with both coworkers and customers regardless of the situation.
- Multi-tasked well, utilizing multiple computer screens at the same time as well as being on the phone in order to place and change reservations for customers.
- Optimized revenue management practices by regularly reviewing competitor pricing and market trends.
- Handled high volumes (upwards of 70) of incoming calls professionally while multitasking other administrative tasks essential to the role.
Education
Metropolitan State University of Denver , Denver, CO
No Degree from Psychology
Capella University , Minneapolis, MN
Bachelor of Science from Psychology
06.2028
Denver School of Science And Technology , Denver, CO
High School Diploma
06.2016
University Overview
- Completed AP course in Biochemistry
- Professional Development
- Relevant Job-preparedness Coursework: Senior Internship with Junior Achievement and others
- Extracurricular Activities: Sports
- Mock Trial and Yearbook Member
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Computer Operations Management
- Documentation skills
Timeline
Operative Dental Assistant
Dental Implant Centers Of Colorado (DICC)
2023.08 - 2023.12 (4 months)
Orthodontic Assistant
Young At Heart Orthodontics
2021.07 - 2023.06 (1 year & 11 months)
Pediatric Dental Assistant
Sweet Tooth Dental
2021.06 - 2023.06 (2 years)
Server/Bartender
Colorado Grille And Taphouse
2019.02 - 2021.04 (2 years & 2 months)
Special Services Associate
Home Depot
2017.08 - 2018.07 (11 months)
Reservation Manager
Uhaul Moving And Storage
2015.03 - 2016.05 (1 year & 2 months)
Metropolitan State University of Denver
No Degree from Psychology
Capella University
Bachelor of Science from Psychology
Denver School of Science And Technology
High School Diploma
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