Hi, I’m
Myah Gadlin
Customer Service
Centennial,CO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate, with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Proficient in most computer software such as Microsoft, + Office, Zoom, Adobe, etc. Fast learner driven by the desire to succeed.
Overview
9
years of professional experience
Work History
Dental Implant Centers Of Colorado (DICC)
Operative Dental Assistant
08.2023 - 12.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with strong work ethic.
- Able to abide by OSHA guidelines of safety in a medical environment
Young At Heart Orthodontics
Orthodontic Assistant
07.2021 - 06.2023
Job overview
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Would manage column of 15-30 patients
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Sweet Tooth Dental
Pediatric Dental Assistant
06.2021 - 06.2023
Job overview
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Maintained clean, safe environment in treatment rooms, adhering to stringent sterilization protocols.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Sterilized rooms and prepped equipment and instruments for 7-10 procedures daily.
Colorado Grille And Taphouse
Server/Bartender
02.2019 - 04.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Home Depot
Special Services Associate
08.2017 - 07.2018
Job overview
- Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.
- Enhanced customer satisfaction by addressing and resolving complex issues in timely manner.
- Oversaw inventory management for specialized equipment needed during execution of various projects.
- Kept detailed records of all transactions and communications related to special services, ensuring accuracy and accountability at all times.
- Assisted patrons in finding products both in store and online.
- Prevented theft by thoroughly examining products that customers were purchasing
Uhaul Moving And Storage
Reservation Manager
03.2015 - 05.2016
Job overview
- (Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
- Assessed data analytics reports related to booking patterns in order to optimize staffing levels during peak seasons or periods of low demand accordingly.
- Conducted regular audits of reservation records to ensure accuracy, minimizing discrepancies and potential conflicts.
- Proficiently utilized reservation software systems, resulting in better organization and tracking of bookings.
- Maintained professional demeanor in all interactions with both coworkers and customers regardless of the situation.
- Multi-tasked well, utilizing multiple computer screens at the same time as well as being on the phone in order to place and change reservations for customers.
- Optimized revenue management practices by regularly reviewing competitor pricing and market trends.
- Handled high volumes (upwards of 70) of incoming calls professionally while multitasking other administrative tasks essential to the role.
Education
Metropolitan State University of DenverDenver, CO
No Degree from Psychology
Capella UniversityMinneapolis, MN
Bachelor of Science from Psychology
06.2028
Denver School of Science And TechnologyDenver, CO
High School Diploma
06.2016
University Overview
- Completed AP course in Biochemistry
- Professional Development
- Relevant Job-preparedness Coursework: Senior Internship with Junior Achievement and others
- Extracurricular Activities: Sports
- Mock Trial and Yearbook Member
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Computer Operations Management
- Documentation skills
Timeline
Operative Dental Assistant
Dental Implant Centers Of Colorado (DICC)
08.2023 - 12.2023
Orthodontic Assistant
Young At Heart Orthodontics
07.2021 - 06.2023
Pediatric Dental Assistant
Sweet Tooth Dental
06.2021 - 06.2023
Server/Bartender
Colorado Grille And Taphouse
02.2019 - 04.2021
Special Services Associate
Home Depot
08.2017 - 07.2018
Reservation Manager
Uhaul Moving And Storage
03.2015 - 05.2016
Metropolitan State University of Denver
No Degree from Psychology
Capella University
Bachelor of Science from Psychology
Denver School of Science And Technology
High School Diploma
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