Myah Scott
Kennesaw,GA
Summary
Attending Kennesaw State University and focusing primarily as a Finance major. Following graduation, aiming to pursue a career in corporate financial advising gaining experience to eventually achieve a financial managerial position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
VOLUNTEER
Aries of Elegance Dance Camp
02.2019 - Current
- Volunteered and assisted with dance routines
- Served as assistant coach
- Assisted with daily care of young girls 5-12
- Represented organization positively and professionally while providing community with much-needed services.
West Newton Elementary School
03.2018 - Current
- Assisted in after school care of children ages 7-10
- Tutored students for math and science subjects
- Read to students with extra free time
Line Team Member
Elegant Emeralds Clothes Drive
12.2015 - 10.2017
- Worked directly with donation center, developing exceptional customer service skills
- Utilized skills in organization and communication
Transport Volunteer
Piedmont Newton Hospital
12.2020 - 01.2022
- Helped with front desk duties/patient questions about locations
- Worked with healthcare professionals
- Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
Skills
- Relevant Technology Skills:
- Microsoft Office: Excel, Word, Outlook, PowerPoint, Publisher; and proficient with social media applications
- Maintaining Clean Work Areas
- Customer Needs Assessments
- Service Quality
- Customer Satisfaction
- Member Services
- Coaching and Training
- Adaptability and Flexibility
- Training and Motivation
- Dependable and Cooperative
Accomplishments
Walmart Online Personal Shopper Nov 2021- June 2022
- Achieved productivity of grocery sales through effectively helping with tasks assigned to me.
Target Online Personal Shopper June 2022- February 2023
- Achieved numerous production of online grocery orders by completing the personal shopping with accuracy and efficiency.
Home Depot Customer Service Associate April 2023- current
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Additional Information
- Member of Big Sister Little Sister Organization (2023)
- Member of Trust Organization (2022)
Timeline
Transport Volunteer
Piedmont Newton Hospital
12.2020 - 01.2022
VOLUNTEER
Aries of Elegance Dance Camp
02.2019 - Current
West Newton Elementary School
03.2018 - Current
Line Team Member
Elegant Emeralds Clothes Drive
12.2015 - 10.2017
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