Summary
Overview
Work History
Education
Skills
Timeline
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Myah Thompson

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Teacher

Primrose Schools
11.2021 - Current
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Promoted physical, mental and social development using classroom games and activities.
  • Graded and evaluated student assignments, papers and course work.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Supervised learning groups of students in classroom stations.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Completed daily reports, meal count sheets and attendance logs.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Fostered team collaboration between students through group projects.

Assistant Employment Coordinator

Dial America
06.2021 - 11.2021
  • Matched clients to open positions based on skills and work requirements.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Acted as staff member advocate, encouraging and supporting Customer Service Employees to identify and resolve conflicts.
  • Conducted initial interviews for positions available

Store Lead

Children's Place Inc.
06.2020 - 06.2021
  • Answered questions about store policies and addressed customer concerns.
  • Reviewed daily financial records and reports and identified deficiencies in need of attention.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Conducted inventory analysis to determine optimal stock levels.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Answered product questions and assisted customers in selection and checkout.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Processed accurate credit, debit, check and cash sales transactions for more than 100 customer orders per day.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Bachelor of Science - Elementary Education

Pellissippi State Community College
Knoxville, TN
05.2024

High School Diploma -

Hardin Valley Academy
Knoxville, TN
06.2020

Skills

  • Diversity and Inclusion
  • Critical Thinking
  • Behavior Management
  • Active Listening
  • Strong Analytical and Problem-Solving Skills
  • Time Management
  • Information Confidentiality
  • Effective Listening

Timeline

Teacher

Primrose Schools
11.2021 - Current

Assistant Employment Coordinator

Dial America
06.2021 - 11.2021

Store Lead

Children's Place Inc.
06.2020 - 06.2021

Bachelor of Science - Elementary Education

Pellissippi State Community College

High School Diploma -

Hardin Valley Academy

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Myah Thompson