A talented and motivated small-business owner with excellent marketing, customer service and facility oversight skills and more than 3 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
3
3
years of professional experience
Work History
Owner
Royal Beauty By Myah Jayde
10.2021 - Current
Developed key operational initiatives to drive and maintain substantial business growth.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Cosmetologist
Cost Cutters
09.2020 - 09.2021
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.