My Ai Lam

During my trip to Vietnam, I volunteered at Hospital 1A, a local orthopedics hospital. There, I assisted medical staff with various aspects of patient care. My main responsibilities included assisting patients during physical therapy, helping with wound care, and taking out needles during acupuncture sessions under staff supervision. I also had the opportunity to observe various types of orthopedic surgeries ,including ACL repairs, fractures repair procedures, and joint replacement surgeries.

• Communicate effectively with doctors, nurses, patients and supervisors
• Collect lab specimens (mainly blood) via needle stick.
• Prepare samples for testing
• Inpatient phlebotomy (Room to room in hospital)
• Accumulated almost 4,000 hours of PCE (patient care experience)

• Left with good terms for personal reasons as well to pursue schooling. Hours were worked in majority inpatient settings.
• Certified through NordX
• Communicate effectively with doctors, nurses, patients and supervisors
• Collect lab specimens (mainly blood) via needle stick.
• Prepare samples for testing
• Inpatient phlebotomy (Room to room in hospital)

• Communicate effectively with customers, co-workers, and supervisors
• Perform other duties as may be assigned by supervisor
• Gave the ability to work effectively under pressure and during time rush
• Multitask
• East Providence

• Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Manager
• Communicate effectively with customers, co-workers, and supervisors
• Perform other duties as may be assigned by supervisor
• Keeps general appearance and maintenance of Restaurant, Bar & Banquet working areas
• Allowed growth in memorization of the menu
• South Portland

• Child Care: Help look after, educate and instruct children.
• Arts: Help with painting, graffiti, sculpting or drawing.
• Social Work: Help with volunteer work in local projects and communities.
• Teaching Languages: Teach a language to guests or local communities.
• Model for children with developmental delays and Autism.
• Implemented a career and support model for kids with developmental delays through learning, playing and improving skills.

• Gave me the opportunity to work in retail, also worked the majority of the time behind cash wrap or else would be providing costumer's find clothing they are looking for.
• Socialized and communicated a lot with customers
• Was able to work well under pressure and rush hour while holding the priority of satisfying customer's needs.
• Maine Mall

• Ability to multitask and prioritize my tasks during rush hours and continue trying my best to meet customer's expectations.
• Gave me a lot of opportunities to socialize and communicate a lot with customers and it gave me the opportunity to grow communication-wise.

• Was placed in Pavillion Grill and Nutritions (Cafe) and delivered food.
• Was able to communicate with customers while cleaning and build a close relationship with my supervisor and fellow volunteers
• I was also able to move to different areas to volunteer to open new areas for development and growth in terms of experience.

• Gave patients snacks and drinks after donating blood, while letting them sit down for approximately 15-20 minutes before allowing them to leave.
• Checked patients in on their according appointment
• Provided "customer service" on the phone