Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Myaisha Johnson

Englewood,NJ

Summary

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly Job Title with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar Tree
01.2022 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Maintained clean sales floor and straightened and faced merchandise
  • Helped customers complete purchases, locate items and join reward programs.

Cashier Team Lead

ShopRite
09.2022 - 09.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Field Station Dinosaur
06.2018 - 06.2019
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.

Education

Highschool -

Dwight Morrow High School/Academies@Englewood
Englewood, NJ
06.2020

Skills

  • Returns and Exchanges
  • Meeting Sales Goals
  • Item Ticketing and Pricing
  • Merchandise Receiving and Handling
  • Building Customer Relationships and Loyalty
  • 2 Nutrition knowledge
  • 3 Meal planning and portion control
  • 4 Dietary restrictions and modifications
  • 5 Food safety and sanitation
  • 6 Inventory management
  • 7 Teamwork and communication
  • 8 Customer service
  • 9 Time management
  • 10 Adaptability
  • Product Knowledge
  • Customer Service
  • Ability to Lift 40 pounds
  • Team Leadership
  • Store Policies and Procedures
  • Locating Merchandise
  • Friendly and Helpful
  • Time Management
  • Store Organization
  • Merchandise Financing
  • Cash Handling

Certification

Certified Hospitality, hotel, 01/01/20

Timeline

Cashier Team Lead

ShopRite
09.2022 - 09.2024

Sales Associate

Dollar Tree
01.2022 - Current

Field Station Dinosaur
06.2018 - 06.2019

Highschool -

Dwight Morrow High School/Academies@Englewood
Myaisha Johnson