Myajah Gilbert
Oak Street Health
PHOENIX,AZ
2027
years of professional experience
I'm a medical assistant who enjoys helping people and making patients feel comfortable during their visits. I'm organized , dependable , and work well with others. I'm looking for an opportunity where i can count learning , grow my skills , and provide the best care possible for every patient.
Work History
Medical Assistant
- Assisted with patient intake, including obtaining medical history and verifying insurance information.
- Maintained accurate patient records using electronic health record systems.
- Supported clinical staff by preparing examination rooms and organizing supplies.
- Scheduled appointments and managed patient flow to optimize clinic operations.
Patient Service Specialist
- Scheduled patient appointments efficiently to optimize workflow.
- Provided exceptional customer service, addressing patient inquiries promptly.
- Collaborated with clinical staff to ensure seamless patient transitions.
- Assisted patients with check-in processes and insurance verification.
Customer Service Representative
- Assisted customers with inquiries and resolved issues promptly.
- Utilized CRM systems to track customer interactions and maintain accurate records.
- Educated customers on product offerings and health services available at CVS Caremark.
- Processed prescriptions efficiently, ensuring compliance with company policies.
Education
Medical Assistant
High School Diploma
Skills
Patient communication
Medical documentation
Medical terminology
Vital signs monitoring
Detail orientation
Customer service
Timeline
Medical Assistant
Oak Street Health
2024 - CurrentRead More
Patient Service Specialist
Nextcare Urgent Care
2022 - 2023Read More
Customer Service Representative
CVS Caremark
2021 - 2022Read More
Arizona College
Medical Assistant
Read More
North High School
High School Diploma
Read More