Mya M. Valentin
The Bronx,NY
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Melt Shop
12.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Private Chef
Mystery Creations LLC
02.2023 - Current
- Enhanced client satisfaction by creating customized menus tailored to individual dietary needs and preferences.
- Streamlined kitchen operations for efficiency and cost-effectiveness, resulting in reduced food waste and increased client satisfaction.
- Managed all aspects of meal planning, grocery shopping, and budgeting to ensure timely service delivery.
- Developed innovative recipes and cooking techniques to continually exceed client expectations.
Shift Lead Supervisor
Field Trip
09.2023 - 11.2023
- Improved team efficiency by implementing effective scheduling and task delegation.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Streamlined operational processes for increased productivity and reduced labor costs.
Supervisor
Admiral Security Services
01.2022 - 02.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved construction project efficiency by effectively managing resources and overseeing site operations.
Kitchen Round/ Server
Atria Senior Living
09.2019 - 06.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Education
Culinary Arts -
Culinary Tech Center
Diploma -
Stamford High school
Stamford, CTSkills
- Employee Scheduling
- Task Delegation
- Hourly Shift Management
- Partnership Building
- Workforce Management
- Staff Development
- Retail Operations
Certification
- State liquor authority for new york city
- Qualifying certificate in food protection for new york city
Timeline
Manager
Melt Shop
12.2023 - Current
Shift Lead Supervisor
Field Trip
09.2023 - 11.2023
Private Chef
Mystery Creations LLC
02.2023 - Current
Supervisor
Admiral Security Services
01.2022 - 02.2023
Kitchen Round/ Server
Atria Senior Living
09.2019 - 06.2021
Culinary Arts -
Culinary Tech Center
Diploma -
Stamford High school
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