Myangel Dozier
Enterprise
Summary
Experienced in customer service and communication skills gained in a retail setting. Demonstrated ability to adapt and quickly learn new systems and processes. Seeking to apply these strengths in a new field, confident in my ability to contribute effectively in diverse roles.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Walmart
11.2024 - 01.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Key Holder
Kalli's Love Stuff
03.2024 - 09.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Professional Cleaner
Tasha's Tuck and Tidy
07.2023 - 12.2023
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
Cashier
Burlington
03.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
James Madison High School
Enterprise, AL08-2023
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Training and mentoring
- Cash handling
- Store maintenance
- Customer service management
- Alarm systems
- Inventory monitoring
- Sales proficiency
- Employee oversight
Timeline
Personal Shopper
Walmart
11.2024 - 01.2025
Key Holder
Kalli's Love Stuff
03.2024 - 09.2024
Professional Cleaner
Tasha's Tuck and Tidy
07.2023 - 12.2023
Cashier
Burlington
03.2022 - 10.2022
High School Diploma -
James Madison High School