Mycael Cox
San Antonio
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Store Manager
Extra Space Storage
08.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Associate Store Manager
Life Storage
08.2021 - 08.2023
- De-escalation situations with customers
- Managing a office
- Maintaining the office with cleaning, and cleaning my storage property up to par
- Managing any and all maintenance that needs to be complete
- Selling and promoting items in store and assisting customers with the item the might need for storing there items
- Answering phone calls to either assist to customers with there units or with there accounts
- Communicating with my store manager and other locations to ensure our team can work together to the best of our ability
- To also ensure customers get exactly what they need for their items
Cashier
Home Depot
05.2020 - 08.2021
- Taking payments for customers for their items or for there credit card payment
- Promoting the Home Depot credit cards, and signing multiple customers up for the promotion it provides
- Maintaining areas for cleanliness for customers
- Assisting customers with finding the right item for there needs
- Communicating with other departments to ensure customers can be assisted correctly
Front of house (FOH)
Freddy's
03.2019 - 05.2020
- Taking customer orders at the register and drive threw
- Multi task while making food and take customer orders and maintain the dining area
- Maintain the restroom for sanitation purposes
- Communicating with my coworkers to confirm our team can work together
Education
Associate of arts - Language Arts Education
Northwest Vista
San Antonio, TX07.2024
High School -
William Howard Taft High School
San Antonio, TX06.2020
Skills
- Excellent customer service skills
- Multi-tasking
- Cashier skills
- Money handling
- Managing deposits
- Confirming dollar amounts for registers
- Management in the office work environment
- Managing reports
- Forming emails in a professional manner
- Excellent computer skills
- Excellent writing skills
Timeline
Store Manager
Extra Space Storage
08.2023 - Current
Associate Store Manager
Life Storage
08.2021 - 08.2023
Cashier
Home Depot
05.2020 - 08.2021
Front of house (FOH)
Freddy's
03.2019 - 05.2020
High School -
William Howard Taft High School
Associate of arts - Language Arts Education
Northwest Vista
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