Mycah Burns
Sioux Falls,SD
Summary
Proactive Automotive Technician with extensive experience in diagnostics, repairs, and preventive maintenance. Skilled in troubleshooting, parts replacement, and maintaining high safety standards. Known for improving workshop efficiency and customer satisfaction through meticulous attention to detail and strong organizational skills.
Overview
15
15
years of professional experience
Work History
Automotive Technician
Flawless Finishes
1701 North Louise Ave
06.2023 - 10.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Acoustical Ceiling Installer
Kenney Acoustical
09 Industrial Ct, Crooks, SD 57020
01.2018 - 09.2019
- Demonstrated attention to detail with accurate reading and interpretation of architectural drawings and specifications for each project.
- Contributed to higher levels of customer satisfaction through effective communication with clients regarding project progress and expectations.
- Enhanced job site safety through proactive identification and mitigation of potential hazards related to acoustical ceiling installations.
- Supported cost reduction efforts by selecting appropriate materials based on budgetary constraints without sacrificing quality or performance.
- Enhanced client satisfaction with precise installation of grid systems for acoustical ceilings in various building types.
- Collaborated with architects, contractors, and clients to ensure seamless integration of acoustical ceilings with other building elements.
- Aided in business development efforts by participating in industry events, networking with potential clients, and staying informed on industry trends related to acoustical ceilings.
- Checked site and reported structural issues.
- Delivered exceptional results through meticulous attention to detail during the installation process, ensuring proper alignment and fitment of all components.
- Improved project efficiency by accurately measuring and cutting acoustical ceiling tiles to fit specific spaces.
- Lifted heavy objects, walked and stood for long periods of time and performed strenuous physical labor under adverse conditions.
- Climbed ladders and worked at heights of [Number] feet or more.
- Maintained a clean worksite throughout the installation process, minimizing disruptions to ongoing building operations.
- Prepared work area, tools and equipment for job site.
Welder
Wheeler Tank
4001 N 4th Ave, Sioux Falls, SD 57104
01.2010 - 01.2013
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
- Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Chipped off excess weld, slag, and spatter using hand tools.
- Provided support in developing custom jigs/fixtures to facilitate more efficient production workflows.
- Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
Education
High School Diploma -
Tri-Valley Highschool
46450 252nd St, Colton, SD 5701805-2009
Skills
- Changing tires
- Engine repair
- Safety awareness
- Hand and power tools
- Brake systems understanding
- Replacing parts
- Troubleshooting skills
- Inspecting vehicles
- Steering systems
- Alignments experience
- System repairs
- Fuel systems
- Preventive maintenance services
- Installing equipment
- Vehicle inspections
- Operating air compressors
- Quality assurance inspections
- Soldering skills
- Welding and fabrication
- Maintaining records
- Calibrating systems
- Managing parts
- Hazardous waste management
- Inventory organizing
- Chemical disposal
- Scheduled services
- Calibrating instruments
- Rust removal
- Ticket writing
- Automotive testing
- Road testing
- Hospitality and accommodation
- Diagnosis and repairs
- Refurbishing skills
- Body repair
- Drivability issues
- Glass replacement
- Remote service
- Tire mounting and balancing
- Coolant flushes
- [Type] vehicles experience
- Gasket replacements
- Troubleshooting and diagnostics
- Electrical circuits diagrams
- Brake systems knowledge
- Suspension systems understanding
- Courtesy inspection
- Brake servicing
- Diagnostics and troubleshooting
- Automotive diagnostics
- Tire balancing
- Inspection skills
- Steering and suspension maintenance
- Maintenance Scheduling
- Forklift safety
- Performance Tuning
- Multitasking
- Multitasking Abilities
- Reliability
- Critical Thinking
- Customer Satisfaction
- Detail Oriented
- Physical Strength
- Team building
- Hand-Eye Coordination
- Professionalism
- Shop management
- Complex Problem-Solving
Timeline
Automotive Technician
Flawless Finishes
06.2023 - 10.2024
Acoustical Ceiling Installer
Kenney Acoustical
01.2018 - 09.2019
Welder
Wheeler Tank
01.2010 - 01.2013
High School Diploma -
Tri-Valley Highschool