Mycalah Salazar
Muskegon,MI
Summary
Dynamic Quality Lab Technician with a proven track record at Linamar, excelling in sample preparation and meticulous record-keeping. Fostered a culture of continuous learning while enhancing laboratory safety. Recognized for improving test result accuracy and delivering exceptional customer focus, ensuring timely and precise outcomes in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Quality Lab Technician
Linamar
Fruitport, MI
11.2023 - Current
- Collaborated with supply chain partners to ensure timely delivery of raw materials for testing, enabling accurate forecasting of production schedules.
- Championed a culture of continuous learning, fostering an environment that encouraged professional growth among laboratory staff members.
- Conducted routine calibration of analytical instruments for optimal accuracy and precision in test results.
- Expanded knowledge base of lab personnel by leading regular training sessions on new techniques, equipment usage, or procedural updates.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Maintained a safe work environment by adhering to safety protocols and proper handling of hazardous materials during laboratory procedures.
Heat Treat Operator
Linamar
Fruitport, MI
04.2023 - 11.2023
- Increased customer satisfaction with timely completion of work orders, resulting from effective scheduling and prioritization of tasks.
- Reduced equipment downtime by performing regular maintenance on furnaces, quench tanks, and other heat-treating machinery.
- Supported continuous improvement initiatives through active participation in process audits and evaluations.
- Ensured workplace safety by adhering to company policies and guidelines regarding personal protective equipment and hazardous materials handling.
Department Supervisor
Lowe’s Home Improvement
Muskegon, MI
11.2021 - 04.2023
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 12 employees, delegated tasks and held each employee accountable for completing assignments.
Merchandising Associate
Lowe’s Home Improvement
Muskegon, MI
02.2019 - 11.2021
- Improved product visibility by creating eye-catching merchandise displays.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
Customer Service Associate
Lowe’s Home Improvement
Muskegon, MI
08.2017 - 02.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Diploma -
Muskegon High School
Muskegon, MI05.2014
Skills
- Sample preparation
- Meticulous Record-keeping
- Customer focus
- Chemical handling
- Laboratory safety
- Test result analysis
Timeline
Quality Lab Technician
Linamar
11.2023 - Current
Heat Treat Operator
Linamar
04.2023 - 11.2023
Department Supervisor
Lowe’s Home Improvement
11.2021 - 04.2023
Merchandising Associate
Lowe’s Home Improvement
02.2019 - 11.2021
Customer Service Associate
Lowe’s Home Improvement
08.2017 - 02.2019
Diploma -
Muskegon High School