Mychaela Gunn
Clinton,UT
Summary
Dynamic professional with a strong work ethic and proven customer service skills. Adept at training and leading teams while maintaining high standards of organization and attention to detail. Recognized for enhancing operational efficiency and fostering a collaborative environment, ensuring exceptional service delivery and customer satisfaction.
Overview
12
12
years of professional experience
Work History
UA Lab Technician
Beechtree Diagnostics
12.2024 - Current
- Collected urine specimens from clients in accordance with strict chain-of-custody procedures and HIPAA regulations.
- Verified client identification and documentation prior to specimen collection to ensure accuracy and compliance.
- Properly labeled and prepared specimens for laboratory analysis, ensuring sample integrity and timely processing.
- Maintained detailed records of collections, incidents, and client interactions using secure data entry systems.
- Educated clients on collection procedures while maintaining a professional, respectful, and discreet environment.
- Adhered to infection control and sanitation protocols to ensure a clean and safe collection area.
- Communicated effectively with laboratory staff, supervisors, and medical personnel to support smooth workflow.
- Handled sensitive situations with professionalism, confidentiality, and discretion.
Stay at Home Parent
Self Employed
09.2021 - Current
- managed household operations including budgeting, scheduling, and project coordination.
- coordinated transportation, and daily activities for family members.
- developed strong multitasking and time-management skills while handling high-demand responsibilities.
- oversaw childcare, education support, and development-focused activities.
- fostered emotional development, conflict resolution, social skills, and collaboration.
- implemented efficient household systems for organization, meal planning, and task-management.
- streamlined household workflow to improve efficiency and reduce cost.
- created and managed household budget, tracked expenses, and optimized spending.
- handled administrative paperwork, medical records, and school documents.
- ensured safe, structured, and nurturing environment.
- managed competing priorities in fast-paced and high-pressure environments.
- supported early learning through structured activities and routines.
- maintained household cleanliness and sanitization.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Baker
Big Bites Bread
12.2023 - 06.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Contributed to menu planning meetings with innovative ideas, keeping bakery's offerings fresh and competitive.
Merchandiser
Admiral Beverage Corporation
12.2019 - 03.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Improved product visibility by strategically organizing merchandise on showroom floors.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
Merchandiser
Swire Coca-Cola
09.2018 - 12.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Created visual displays to highlight new and featured products.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
Shipping and Receiving Clerk
Gibbs Smith Publishing
06.2018 - 09.2018
- Managed inbound and outbound shipments, ensuring timely processing and accuracy.
- Coordinated inventory control, maintaining optimal stock levels and minimizing discrepancies.
- Oversaw packing and labeling processes to comply with shipment requirements and safety standards.
- Trained new staff on shipping procedures, enhancing team efficiency and productivity.
- Implemented process improvements that reduced shipping errors and streamlined operations.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
Package Handler
FedEx
04.2017 - 09.2017
- Operated material handling equipment to efficiently sort and package shipments.
- Executed quality control checks to ensure accuracy of packaged goods.
- Coordinated with team members to optimize workflow and reduce delays.
- Implemented process improvements that enhanced overall efficiency in package handling.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Team Lead
Jamba Juice
01.2014 - 09.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Delivered excellent customer service by greeting guests, taking accurate orders, and providing product recommendations.
- Prepared high-quality smoothies, juices, and food items following health, safety, and brand standards.
- Maintained clean and organized environment.
- Handled cash register transactions, balanced drawers, and processed mobile orders efficiently.
- Adapted to a fast-paced Environment with a focus on speed, accuracy, and attention to detail.
Education
High School Diploma -
Layton High School
Layton, UT2016
Skills
- Customer service
- Organization
- Time management
- Strong attention to detail
- Teamwork
- Team leading, and shift supervision
- Training
- Multitasking
- Work ethic
- conflict resolution
- Safety compliance
Timeline
UA Lab Technician
Beechtree Diagnostics
12.2024 - Current
Baker
Big Bites Bread
12.2023 - 06.2024
Stay at Home Parent
Self Employed
09.2021 - Current
Merchandiser
Admiral Beverage Corporation
12.2019 - 03.2021
Merchandiser
Swire Coca-Cola
09.2018 - 12.2019
Shipping and Receiving Clerk
Gibbs Smith Publishing
06.2018 - 09.2018
Package Handler
FedEx
04.2017 - 09.2017
Team Lead
Jamba Juice
01.2014 - 09.2017
High School Diploma -
Layton High School