MYCHAELE BEAL
Riverside,CA
Summary
Promotes the rights, well-being, and inclusion of Deaf individuals in the community. Encourages self-advocacy among Deaf individuals through resources, information and support with sensitivity and respect.
Overview
18
18
years of professional experience
Work History
Instructional Signing Aide
RISE Interpreting
03.2022 - Current
- Advocate for language and educational access.
- Performed as language model for Deaf or hard-of-hearing student and helps students master instructional equipment, programs, and materials assigned by teacher.
- As directed by on-site personnel, reinforces lessons and instructs students individually or in groups within classroom setting, assisting them in reaching classroom objectives.
- Assists with developing communication skills and socialization skills.
Volunteer Interpreter
Way World Outreach
02.2022 - Current
- Advocate for language access and accomodations for Deaf worshippers
- Interpreted conversations between foreign language-speaking clients and others.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Vendor Management Specialist
Loan Depot
09.2020 - 03.2022
- Helped to research, vet and onboard new vendors, set up contracts and establish connections.
- Assessed vendor services for compliance with company policies.
- Managed vendor and contractor relations and negotiations across Orange county region facilities.
- Managed over 300 vendor contracts and relationships through collaboration to maximize cost-effectiveness, optimize delivery schedules and maintain service standards.
Scheduling Coordinator
RISE Interpreting
02.2020 - 03.2022
- Provides high-quality customer service to all clients, consumers, and employees
- Manages a high volume of incoming calls and emails
- Answers or respond to incoming phone calls, emails, and faxes
- Takes service requests from customers
- Schedules service providers using software and other means
- Coordinates daily interpreting schedule to meet dynamic demands
- Communicates regularly with customers to provide confirmation or status updates on requests
- Manages time to work on immediate and future scheduling needs
- Acts diplomatically with diverse and sometimes difficult personalities
- Exercises judgment, tact, and extreme confidentiality within every interaction
- Maintains monthly calendar
- Logs and processes employee call-outs
- Assists with on-call services outside of normal business hours
Store Associate
Natural Grocers
05.2019 - 02.2020
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Loan Processor
Concorde Acceptance Corporation
02.2016 - 01.2018
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
Volunteer Deaf Ed. Aide
Johnston McQueen Elementary
11.2014 - 01.2016
- Provided language access to Deaf/Hard-of-Hearing students
- Helped teachers manage bus loading and unloading.
- Collaborated with instructors to develop engaging lesson plans.
- Helped teacher prepare instructional material and displays.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming classes.
Childcare Provider • Independent Contractor
01.2006 - 01.2012
Education
Bachelor of Arts - Human Services Counseling-Services To The Deaf
East Central University
Ada, OK01.2024
Associate of Arts - American Sign Language English Interpretation
Tyler Junior College
Troup, TX12.2019
Skills
- Communication
- Advocacy
- Case Management
- Research
- Experience with Diverse Populations
- Fosters Teamwork
- Special Education Support
- Computer and Microsoft Office Skills
- Emotional Support
- Language Skills
- Crisis Prevention Training
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Instructional Signing Aide
RISE Interpreting
03.2022 - Current
Volunteer Interpreter
Way World Outreach
02.2022 - Current
Vendor Management Specialist
Loan Depot
09.2020 - 03.2022
Scheduling Coordinator
RISE Interpreting
02.2020 - 03.2022
Store Associate
Natural Grocers
05.2019 - 02.2020
Loan Processor
Concorde Acceptance Corporation
02.2016 - 01.2018
Volunteer Deaf Ed. Aide
Johnston McQueen Elementary
11.2014 - 01.2016
Childcare Provider • Independent Contractor
01.2006 - 01.2012
Bachelor of Arts - Human Services Counseling-Services To The Deaf
East Central University
Associate of Arts - American Sign Language English Interpretation
Tyler Junior College
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