Mychai Hughley-Sebastian
Charlotte,NC
Summary
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Hardworking Gas Attendant with excellent customer service and management skills. With a year career history, known to build and manage a successful small business. Dedicated to maintaining a clean and orderly station to drive customer satisfaction.
Methodical Host with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service.
Overview
9
9
years of professional experience
Work History
Lead Line Cook
Emmy Squared Pizza
01.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Ran the entire restaurant (both front and back of the house)
- Done inventory numerous times
- Doing truck orders for the kitchen every week
Baker
Insomnia Cookies
09.2022 - Current
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Resolved customer concerns with positive approach and constructive strategies.
- Baked gluten-free, vegan and alternative diet treats based on customers' needs.
Pool Attendant
Foxwoods Resort And Casino
05.2022 - 08.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Moved umbrellas and lounge chairs at request of guests.
- Monitored access to entry and exit points to avoid congregating.
- Checked side duty list for opening and closing procedures.
Line Cook
Flower Child
01.2022 - 03.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Restaurant Host
Bisonte Pizza
03.2021 - 09.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
Line Cook
Fuddruckers Restaurants LLC
06.2015 - 08.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- NOTE: Was only a summer job while I was not in school.
Gas Station Clerk
Mashantucket (Western) Pequot Tribal Nation
06.2019 - 08.2019
- Facilitated sales of services and goods.
- Maintained clean and orderly work station.
- Maintained inventory of all saleable items.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Go Kart Attendant
Foxwoods Resort And Casino
04.2019 - 05.2019
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Bachelor of Science - Accounting
Johnson & Wales University - Charlotte
Charlotte, NC12.2024
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Active Listening
- Excellent Communication
- Analytical and Critical Thinking
- Organization and Time Management
- Attention to Detail
- Decision-Making
- Teamwork and Collaboration
- Good Telephone Etiquette
Timeline
Lead Line Cook
Emmy Squared Pizza
01.2023 - Current
Baker
Insomnia Cookies
09.2022 - Current
Pool Attendant
Foxwoods Resort And Casino
05.2022 - 08.2022
Line Cook
Flower Child
01.2022 - 03.2022
Restaurant Host
Bisonte Pizza
03.2021 - 09.2021
Gas Station Clerk
Mashantucket (Western) Pequot Tribal Nation
06.2019 - 08.2019
Go Kart Attendant
Foxwoods Resort And Casino
04.2019 - 05.2019
Line Cook
Fuddruckers Restaurants LLC
06.2015 - 08.2020
Bachelor of Science - Accounting
Johnson & Wales University - Charlotte
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