Mychal Baglivo

Project Manager

Statewide Commercial Cleaning

11.2021 - 05.2025

Managed project timelines and deliverables to ensure timely completion of commercial cleaning contracts.
Collaborated with cross-functional teams to streamline operations and enhance service delivery processes.
Oversaw quality assurance protocols, ensuring compliance with industry standards and client expectations.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Met project deadlines without sacrificing build quality or workplace safety.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Provided detailed project status updates to stakeholders and executive management.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Proved successful working within tight deadlines and a fast-paced environment.
Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Monitored project progress, identified risks and took corrective action as needed.
Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.