Mychal Booker

• Facilitate the implementation of Individual Service Plans (ISP) and participate in a range of administrative duties including staff hiring, training, scheduling, and oversight.
• Supervise a team of Caregivers supporting individuals we serve in the program.
• Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration; and personal care.
• Duties are split between providing direct support, professional or program activities, and supervision.
• Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities.

• Take ownership of projects and initiatives, carefully managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones
• Work closely with the teams to lead & attend meetings to monitor, troubleshoot, collaborate to solve issues, and communicate impacts/progress to internal/external stakeholders
• Balance meeting cadences with executable actions and ticket management that are reinforced by implicit and explicit timelines
• Be able to synthesize complex processes and abstract ideas into clear and executable project components, stages, and tasks
• Utilize your excellent organizational and time management skills to ensure projects remain on schedule
• Effectively communicate project updates, status, needs, and issues to proper stakeholders who range from department leadership, product management teams, compliance, legal, and members of senior leadership

· Setting project goals and objectives

· Developing project plans

· Coordinating and supervising project teams

· Identifying and managing risks

· Ensuring quality control standards are met

· Tracking project performance

· Maintaining project documentation

Reporting project progress

· Providing guidance to direct reports, typically comprising first-line managers and supervisors

· Ensuring clarity around priorities and goals for the entire functional area

· Approving requests for investment to a certain level of authority

· Managing overall financial budgeting for her function

· Recommending new products or services that could be offered to new or existing customers

· Providing leadership to employees by setting an example of professionalism and integrity

· Developing long-term strategic plans for the branch, including goals and objectives

· Training new staff members on policies and procedures as they are hired