Mychal Henderson
Tucson,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Driver
Amazon
01.2024 - Current
- Follow all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Manager
2512 Collective
05.2017 - 10.2023
- Overseeing day-to-day operations, including scheduling appointments, managing walk-in clients, and maintaining cleanliness and safety standards in the shop.
- Handling administrative tasks such as inventory management, ordering supplies, and managing finances (e.g., tracking revenue, handling payments).
- Implementing policies and procedures to ensure compliance with health regulations and industry standards.
- Ensuring high levels of customer satisfaction by providing excellent service and addressing any issues or complaints promptly and professionally.
- Building and maintaining strong relationships with clients, establishing rapport, and fostering a welcoming and inclusive atmosphere in the shop.
- Developing and implementing marketing strategies to attract new clients and retain existing ones.
- Utilizing social media, advertising, and other promotional channels to showcase the shop's work, attract potential clients, and engage with the community.
Executive Assistant
Moon Operating, Inc.
01.2013 - 02.2016
- Scheduling appointments, meetings, and events on behalf of the company.
- Screening and managing incoming calls, emails, and correspondence.
- Drafting, editing, and proofreading documents, letters, and reports.
- Planning and coordinating travel arrangements, including flights, accommodations, ground transportation, and visas.
- Preparing travel itineraries and ensuring all necessary documentation and arrangements are in place.
- Organizing and maintaining files, records, and databases in a systematic and accessible manner.
- Conducting research on various topics, compiling information, and preparing briefs or summaries for review.
- Making informed decisions on behalf of the company
- Exercising sound judgment and discretion in handling sensitive or confidential matters.
Head Coach
Tesseract High School
08.2013 - 02.2015
- Enhanced team performance by implementing strategic game plans and conducting thorough player evaluations.
- Mentored student-athletes, providing guidance on academic success and personal development alongside athletic achievements.
- Coordinated with school administration to ensure compliance with state athletic regulations and maintain eligibility for all student athletes.
- Organized fundraising events for the basketball program, successfully securing financial support for equipment upgrades and travel expenses.
Sales Associate
Scottsdale Sports Car Group
01.2012 - 07.2014
- Greeting customers as they arrive at the car lot and initiating conversations to understand their needs and preferences.
- Providing information about available vehicles, including features, specifications, and pricing.
- Negotiating prices and terms of sale with customers to reach mutually agreeable agreements.
- Completing sales transactions, including paperwork and documentation, accurately and efficiently.
- Upselling additional products or services, such as extended warranties or financing packages, to enhance the customer's experience and satisfaction.
- Maintaining ongoing communication with potential buyers to nurture relationships and facilitate the sales process.
Education
No Degree - Psychology
Pima Community College
Tucson, AZNo Degree - Psychology
Kansas Wesleyan University
Salina, KSSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Driver
Amazon
01.2024 - Current
Manager
2512 Collective
05.2017 - 10.2023
Head Coach
Tesseract High School
08.2013 - 02.2015
Executive Assistant
Moon Operating, Inc.
01.2013 - 02.2016
Sales Associate
Scottsdale Sports Car Group
01.2012 - 07.2014
No Degree - Psychology
Pima Community College
No Degree - Psychology
Kansas Wesleyan University