Mychal Mitchell
Long Beach
Summary
Dynamic Project Coordinator with a proven track record at Molina Healthcare Inc., excelling in quality compliance and patient outcome improvement. Skilled in project management and team collaboration, I effectively led quality initiatives, ensuring timely resolutions and adherence to HEDIS standards, while fostering a culture of continuous improvement.
Overview
16
16
years of professional experience
Work History
Events Staff Member/Gate Crew (Volunteer work - Seasonal Job)
Downtown Sacramento Partnership/Concerts in the Park/Farmer’s Market/Ice Rink
Sacramento
05.2010 - 11.2025
- Assisted in setting up and breaking down of the event space.
- Provided customer service support to attendees and answered any questions they had about the event.
- Greeted guests upon arrival and provided them with event information.
- Coordinated logistics for vendor placement and ensured compliance with event layout.
- Supported team members in executing event activities, fostering a collaborative environment.
- Collected feedback from attendees post-event to enhance future programming.
- Provided on-site support for audio-visual equipment setup and troubleshooting.
- Engaged with local vendors to establish positive relationships and streamline event operations.
Project Coordinator– Quality Department-Appeals and Grievances
Molina Healthcare Inc.
Long Beach
10.2015 - 02.2025
- Managed member appeals and grievances, ensuring timely resolution in adherence to regulatory requirements.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline processes.
- Coordinated quality improvement projects, tracking milestones, timelines, and deliverables effectively.
- Provided high-level administrative support, including calendar management and meeting documentation.
- Maintained quality compliance records and ensured prompt reporting of audit findings.
- Facilitated interdepartmental communication to promote continuous quality improvement initiatives.
- Ordered departmental supplies and coordinated with vendors to meet operational needs.
Project Coordinator – Quality Department (Temporary Assignment to Hire)
B2B Staffing
Long Beach
02.2015 - 10.2015
- Managed communication among project stakeholders to facilitate transparency and collaboration.
- Coordinated project schedules and timelines to ensure on-time delivery of objectives.
- Identified training needs and coordinated onboarding for new project team members.
Google Marketing Rep-Call Center-Sales Representative
eGumball
Irvine
06.2014 - 01.2015
- Collaborated with the sales team to align marketing initiatives with sales goals and objectives.
- Maintained up-to-date knowledge of competitor activities and industry developments to inform marketing strategies.
- Designed promotional materials and presentations to support sales efforts and enhance product visibility.
Education
A.A. - Computer Business Administration
Heald College School of Business
Rancho Cordova, CA01.1997
High School Diploma -
Fairfield High School
Fairfield, CA01.1995
Skills
- Clinical expertise
- Quality care investigation
- HEDIS standards
- Provider data management
- Analytical proficiency
- Project coordination
- Training and facilitation
- Team development
- Business turnaround strategies
- Office software proficiency
- Microsoft Office suite
- Provider data configuration
- Compliance adherence
- Project management methodology
- Vendor relations
- Patient care coordination
- Support needs evaluation
- Quality compliance
- Team collaboration
- Project management
- Individualized care planning
- Discharge strategy planning
- Continuity of care enhancement
- Interdisciplinary collaboration
- Patient outcome improvement
- Readmission reduction strategies
- Health equity support initiatives
- Documentation compliance adherence
- Administrative proficiency
- Record keeping skills
- Organizational skills and time management
- Attention to detail focus
- Team building and conflict resolution skills
Relevant Skills Experience
Accurately took information and demonstrated standard business practices in record keeping., Good organizational skills, time management, and strong attention to detail., Proficient in team building, conflict resolution, group interaction, and budget management., Skilled in resolving conflicts and promoting productive relationships., Courteously and tactfully received daily phone calls from members., Property management and tenant relations experience., Sharp, quick learner, innovative; a proven ability to adapt quickly to a challenge., Communicate well and work cooperatively with a wide range of personalities., Demonstrated self-motivation and creativity in improving office systems., Answered multi-line telephone to provide information and set appointments., Prepared and edited business correspondence, memos, and facsimiles., Over 20 years of experience with internet-based computer software programs.
Affiliations
Volunteer, Downtown Sacramento Partnership, Sacramento, CA (2010-Present)
Timeline
Project Coordinator– Quality Department-Appeals and Grievances
Molina Healthcare Inc.
10.2015 - 02.2025
Project Coordinator – Quality Department (Temporary Assignment to Hire)
B2B Staffing
02.2015 - 10.2015
Google Marketing Rep-Call Center-Sales Representative
eGumball
06.2014 - 01.2015
Events Staff Member/Gate Crew (Volunteer work - Seasonal Job)
Downtown Sacramento Partnership/Concerts in the Park/Farmer’s Market/Ice Rink
05.2010 - 11.2025
A.A. - Computer Business Administration
Heald College School of Business
High School Diploma -
Fairfield High School